Customer Service Specialist for Safety Compliance
3 weeks ago
Part Time Shift: Saturday and Sunday from 6pm to 6am
About the Job
This position is in the safety department of our transportation company ensuring our drivers are compliant with Department of Transportation (DOT) standards. The position is responsible for scheduling and monitoring equipment maintenance (PMs). The position also will include monitoring drivers' hours of service, logbook violations, and safety-related violations for the drivers. Answering incoming calls from drivers that have questions.
Minimum Qualification:
- High School Diploma/GED.
- Knowledge of Department of Transportation (DOT) regulations is a plus.
- Ability to process information with high levels of accuracy.
- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
- Ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Ability to adapt to changing environments.
- Establish and maintain healthy working relationships with clients, vendors, and peers.
- Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
- Must have strong organizational skills as well as be extremely detailed oriented
- Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high-pressure situations
- Ability to use multiple software applications, scanners, printers, etc.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
SteelRoad Group is a premier provider of reliable, Safety and Fleet services to customers large and small across North American.Company DescriptionCompany Overview:\r
SteelRoad Group is a premier provider of reliable, Safety and Fleet services to customers large and small across North American.
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Longwood, United States The Steelroad Group Llc Full timeJob DescriptionJob Description Part Time Shift: Saturday and Sunday from 6pm to 6am About the Job This position is in the safety department of our transportation company ensuring our drivers are compliant with Department of Transportation (DOT) standards. The position is responsible for scheduling and monitoring equipment maintenance (PMs). The position...
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