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Desktop Support Technician

3 months ago

Cleveland, United States A3 Staffing Solutions Full time
Job DescriptionJob Description

IT Desktop Service Technician

Must be 100% onsite

Must have experience doing rollouts/updates 

Must have SCCM experience

Must be familiar with supporting Autopilot

M-F: 8a-5p

 

Will travel to Dallas to train for one week

Must be able to travel to Utah (2-3 weeks/month) for the first couple months to train and assist with deployment/rollout

Enterprise environment support

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client’s location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovationCompany DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.\r
Provide an exceptional client experience\r
Deliver on our commitments\r
Build trust by thinking and acting with integrity\r
Create an environment that inspires innovation