Case Manager

4 weeks ago


Baltimore, United States People Encouraging People Full time
Job DescriptionJob Description

POSITION OVERVIEW: Responsible for assessing clients’ needs and capabilities and assisting clients as they work towards their goals. Complete annual assessments, reassessments, and individualized service plans. Help ensure a smooth transition into their communities. Establish linkages to needed resources including, but not limited to medical care, vocational services, entitlements, legal assistance, housing, and family services.


ESSENTIAL FUNCTIONS:

  • Establish and maintain client medical records in keeping with COMAR regulations and Agency standards.
  • Completes annual assessments, reassessments, and individualized service plans.
  • On behalf of clients, commit to being truthful and earnest, demonstrating fair and human respect in communication with family, significant others, and representatives.
  • Assist clients in receiving and maintaining entitlements.
  • Monitor progression toward client goal attainment.
  • Performs crisis intervention as needed.
  • Seeks housing placements for clients as needed.
  • Use creativity, judgement, and teamwork to address client concerns.
  • Provide referral, intake, and orientation processes with new clients.
  • Accompany clients to appointments as needed.
  • Always create positive and enjoyable interactions with clients.
  • Timely and accurate reporting of all documentation, treatment plans, contact notes, and any other documentation assigned.
  • Meet productivity standards as defined by the Program Manager.
  • Knows, understands, and complies with policy and procedure standards at PEP, Inc. Practices within the scope of regulatory commissions.

EDUCATIONAL & JOB REQUIREMENTS:

  • Minimum of an Associate’s Degree in mental health or related field.
  • 1 year of work experience in mental health or related field
  • Excellent organizational skills and ability to prioritize tasks.
  • Provide flexibility to meet client needs.
  • Ability to succeed in a team environment.

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