Member Engagement Specialist
4 weeks ago
Summary: Responsible for assisting members and potential members with their financial needs, providing information regarding credit union products and services and providing excellent service to our members.
Job Responsibilities:
• Identify member’s needs and financial goals.
• Utilize sales techniques during the loan process (from origination to disbursal) to identify products and services that fit the financial needs of the member.
• Responsible for explaining different types of products and services to include loans and deposit options that fit the financial needs of the member.
• Responsible for inbound and outbound consumer loan calls.
• Maintains comprehensive knowledge of credit union’s policies and procedures.
• Guides members through the car buying experience and lending guidelines for auto and personal loans as well as credit cards.
• Supports and provides superior member service via telephone, email and facsimile as a receiver and caller.
• Actively recommends cross-selling alternatives to include deposit products.
• Completes loan applications and works with the consumer lending team to communicate loan decisions and follow through on approvals.
• Offer advice on areas of credit score improvement.
• Responsible for meeting / exceeding monthly sales goals such as credit life, disability, gap and warranty.
• Must be able to meet deadlines in an organized and timely fashion.
• Other duties as assigned.
PERSONAL REQUIREMENTS:
• Must have 2-5 years of Lending experience
• 3-5 years’ customer service experience in a call center or related customer service environment. • Previous sales and lending experience preferred.
• Ability to communicate verbally and in writing with others is essential.
• Must be very organized and detail oriented.
-
Member Engagement and Communications Coordinator
4 weeks ago
Atlanta, United States The Gathering Spot Full timeJob DescriptionJob DescriptionMember Engagement and Communications CoordinatorThe Member Engagement and Communications Specialist at The Gathering Spot will play a pivotal role in enhancing our members' experience and maintaining strong, effective communication channels. This role is perfect for individuals passionate about fostering community engagement...
-
Employee Relations
2 weeks ago
Atlanta, United States State of Georiga Full timeUnder general supervision, the Employee Relations and Engagement Specialist provides human resources support services to the Human Resources department within the Department of Early Care and Learning (DECAL). This position reports to the Senior Huma Relations, Engagement, HR Manager, Specialist, HR Specialist, Employee, Business Services
-
Customer Experience
6 days ago
Atlanta, United States Primecare Home Care Services Full timeJob DescriptionJob DescriptionABOUT PRIMECARE HOME CARE:At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to...
-
Training & Engagement Specialist
6 days ago
Atlanta, United States Primecare Home Care Services Full timeJob DescriptionJob DescriptionAbout Primecare Home Care:At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to...
-
Community Engagement Specialist
2 days ago
Atlanta, United States Robert Half Full timeSocial Media Specialist - Contract (Atlanta, GA)Hybrid 2 days a week onsite We're seeking a passionate Social Media Specialist with a keen eye for UGC to join our team in a dynamic contract role (through September, with potential extension). This hybrid position offers the flexibility of working remotely 3 days a week, with 2 days spent collaborating onsite...
-
Community Engagement Specialist
2 days ago
Atlanta, United States Robert Half Full timeSocial Media Specialist - Contract (Atlanta, GA)Hybrid 2 days a week onsite We're seeking a passionate Social Media Specialist with a keen eye for UGC to join our team in a dynamic contract role (through September, with potential extension). This hybrid position offers the flexibility of working remotely 3 days a week, with 2 days spent collaborating onsite...
-
Customer Experience
1 week ago
Atlanta, United States Primecare Home Care Services Full timeBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off ABOUT PRIMECARE HOME CARE: At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services,...
-
Guest Engagement Specialist
2 weeks ago
Atlanta, United States RaceTrac Petroleum, Inc. Full timeRaceTrac Company OverviewJob Description:The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient, and courteous manner. This individual provides exceptional guest service and works with other departments to provide resolutions. The Guest Engagement Specialist provides the 'WOW' guest experience, striving to turn all...
-
LMS Member Support Specialist
6 days ago
Atlanta, United States Atlanta Speech School Full timeRollins Center for Language and Literacy-A Program of the Atlanta Speech School LMS Member Support Specialist The Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the Schools growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...
-
LMS Member Support Specialist
2 weeks ago
Atlanta, United States Atlanta Speech School Full timeRollins Center for Language and Literacy-A Program of the Atlanta Speech SchoolLMS Member Support SpecialistThe Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the School’s growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...
-
LMS Member Support Specialist
2 weeks ago
Atlanta, United States Atlanta Speech School Full timeRollins Center for Language and Literacy-A Program of the Atlanta Speech SchoolLMS Member Support SpecialistThe Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the School’s growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...
-
Director of Stakeholder Engagement
4 days ago
Atlanta, United States Agile Resources, Inc. Full timeOur industry-leading client is looking for a Director of Stakeholder Engagement to join their team to lead strategic initiatives!Location: This role is fully remote, but candidates need to be located on the Eastern Time zone. Key Responsibilities:You'll oversee two teams and develop strategies to deepen relationships and encourage member participation.Lead...
-
Director of Stakeholder Engagement
4 days ago
Atlanta, United States Agile Resources, Inc. Full timeOur industry-leading client is looking for a Director of Stakeholder Engagement to join their team to lead strategic initiatives!Location: This role is fully remote, but candidates need to be located on the Eastern Time zone. Key Responsibilities:You'll oversee two teams and develop strategies to deepen relationships and encourage member participation.Lead...
-
Director of Stakeholder Engagement
4 days ago
Atlanta, United States Agile Resources, Inc. Full timeOur industry-leading client is looking for a Director of Stakeholder Engagement to join their team to lead strategic initiatives!Location: This role is fully remote, but candidates need to be located on the Eastern Time zone. Key Responsibilities:You'll oversee two teams and develop strategies to deepen relationships and encourage member participation.Lead...
-
Certified Peer Support Specialist
2 weeks ago
Atlanta, United States Elevance Health Full timeCertified Peer Support Specialist Location: Atlanta, GA ( Dekalb, Douglas, Fulton, Gwinnett C ounties) The Peer Support Specialist will perform a range of tasks to engage, motivate and inspire members to participate in their recovery, regain independence within the community and promote optimal wellness. This position is both telephonic and field-based. You...
-
Community Engagement Coordinator
1 week ago
Atlanta, United States Hemophilia of Georgia Full timeHemophilia of Georgia Job Description Position: Community Engagement Coordinator Status: Full-time, Exempt Supervisor: Director of Community Engagement Date: April 16,...
-
Member Services and Billing Coordinator
4 weeks ago
Atlanta, United States The Gathering Spot Full timeJob DescriptionJob DescriptionMember Services and Billing CoordinatorThe Member Services and Billing Coordinator is a critical role at The Gathering Spot, focused on maintaining strong relationships with our members and ensuring their membership renewal. This position combines elements of customer service, payment recovery, and administrative support to...
-
Advancement Community Engagement Manager
3 days ago
Atlanta, United States Pace Academy Full timeJob DescriptionJob DescriptionAdvancement Community Engagement ManagerPace Academy is an independent college preparatory school in Atlanta, Ga., with an enrollment of 1,150 students in Pre-First through 12th grades. The school provides a learning environment that cultivates global citizenship, a spirit of service, respect for differences and strong character...
-
Member Services Associate
4 hours ago
Atlanta, United States World 50, inc. Full timeThe Opportunity :: The Member Services Associate plays a critical role in supporting members aligned to their specific membership community. As an MS Associate you will work closely with the Group Leader to manage the health of each membership by curating engagement with the ultimate goal of renewal. Your attention to detail will ensure your members receive...
-
Marketing Specialist
3 hours ago
Atlanta, United States Jacobs Engineering Group Inc Full timeDevelop and implement marketing campaigns to enhance brand awareness and boost customer engagement Generate compelling content for various marketing channels, including print advertising, social media, email marketing, and website Conduct market rese Marketing Specialist, Marketing, Specialist, Project Management, Product Management, Technology, Business...