Procedure Scheduler

2 months ago


Sanford, United States DLCFL Full time
Job DescriptionJob Description

Role and Responsibilities:

• Greet patient and introduce yourself as you explain procedure instructions & answer questions

• Confirm patient demographics-phone, insurance

• Schedule the patient for procedures the same week or according to insurance authorization requirements +

• Provide the patient a packet for the specific procedure(s) to be performed with all instructions

• Schedule the patient for a Follow up appointment

• Make sure the patient signs all forms in the clinic before leaving

• Send a referral to PCP or authorization to the insurance carrier as appropriate

• Email patient instructions and consents

• Fax preparation prescriptions to pharmacy and ensure prescriptions were successfully sent

• Recognize the difference when scheduling at East & South

• Create daily spreadsheet with all procedures scheduled

• Send number of procedures scheduled to Providers at the end of each day

• Check Procedure Scheduling Phone Queue 602 daily and respond to requests

• Check Outlook emails & Teams Chat for all company communications multiple times daily

• Additional duties delegated on a daily basis

• Assist in special projects as needed

 

Qualifications and Education Requirements:

Must have a high school diploma or GED equivalent

 

Preferred Skills:

• Prior medical procedure scheduling experience: preferred

• Medical terminology: preferred

• Bi-lingual: preferred

• Customer Service skills

• Must have reliable transportation to travel to other locations as needed



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