Guest Experience Associate

2 weeks ago

Tuscaloosa, United States Vie Management Full time
Job DescriptionJob DescriptionSalary: $12-$15 Hourly DOE

MUST HAVE THURSDAY- SUNDAY AVALIBILITY


Vie offers an environment where our employees' ideas are not only heard but implemented. We offer a team-based and structured environment; however, employees are expected to be self-disciplined, creative, and entrepreneurial.

 

We attract and retain the best people by encouraging a culture of diversity and inclusion.  We collectively bring the shared experiences and unique characteristics of our team to identify the best concepts for creating inspired lifestyles.


Who you are –


  • Audacious, Adventurous, Bold and Enthusiastic
  • Health-conscious and active
  • Connected and sociable
  • Accessible and charitable
  • Diverse and unique


Must have abilities -


  • Natural Credibility and Leadership Skills - Diversity of experience through Hospitality, sales, operations, development and Student Housing
  • Energetic and Supportive – Entrepreneurial spirit; “go-getter”
  • Ability to Communicate – Open, honest, gives and receives feedback; expresses ideas and thoughts 
  • Empathetic – Kind; treats other fairly 
  • Ability to Make Tough Decisions – Problem solver provokes thought and moves quickly towards action


Qualifications –


  • High School or equivalent 1 year of experience in sales, retail, hospitality, or multifamily industry role 
  • Sales and customer service experience 
  • Experience with Microsoft Office (word, excel, PowerPoint)
  • Open Availability 

 

Un jour dans la vie de (A day in the life of) –


  • Promote brand awareness and the Vie experience
  • Greet and converse with prospects in accordance with our customer service standards
  • Outreach marketing to local businesses and universities  
  • Develop creative marketing strategies to generate qualified traffic 
  • Exhibit the benefits and features of our apartment homes by going on guided sales tours of the community 
  • Answer all incoming phone calls in a professional manner
  • Ensure the model apartment home(s) in the property is consistently maintained in outstanding condition 
  • Lead and prospect follow-ups and management 
  • Maintain a professional appearance at all times
  • Understand apartment terminology, community policies, rules, and regulation
  • Understand and comply with Fair Housing Law

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