Tech Support Specialist

3 weeks ago


Memphis, United States Swoon Full time
Job DescriptionJob Description

Swoon is hiring an IT Tech Support Specialist for a top client in Tennessee

  • 11 month Contract to hire
  • W2 Only // not C2C eligible// no sponsorship offered at this time
  • Hybrid in Memphis, TN
  • Benefits available: Medical/Dental/Vision
  • Looking to hire ASAP

Role Description:

  • Troubleshooting skills
  • Have experience in writing queries to extract data from a database using SQL or any backend query language
  • Knowledge of Web Services and APIs
  • Multitasking skills
  • Collaborate with customers and other team members to analyze, understand the concerns, and resolve issues.
  • Ability to work as a team
  • Critical thinking – the ability to identify the root cause of an issue and suggest possible solutions
  • Excellent verbal and written communication skills
  • Capable of understanding the code and ability to resolve support tickets within the stipulated SLAs with minimal supervision

Requirements:

  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Excellent interpersonal skills Ingenuity and creativity
  • Logical approach to problem solving
  • Analytical capabilities
  • Ability to work under pressure
  • Attention to detail
  • Tenacity and patience
  • Understanding of business processes and constraints
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
Company Description• Come get Swoon’d
\t• Swoon handles the staffing need of over 80 Fortune 500 clients.
\t• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
\t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.Company Description• Come get Swoon’d\r
\t• Swoon handles the staffing need of over 80 Fortune 500 clients.\r
\t• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.\r
\t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.
  • Support Specialist

    1 week ago


    Memphis, United States Omni Inclusive Full time

    Job Description: Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software Installing Printer drivers, IP Printing/Cloud Printing OneDrive Setup and migrations w/ OneNote Cloud Sharing Attempt Data Recovery on failed systems Troubleshoot...


  • Memphis, United States Usiinc Full time

    Operation Support Specialist page is loaded **Operation Support Specialist** **Operation Support Specialist** locationsMemphis, TN posted onPosted 5 Days Ago job requisition idR-107086 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a part of a...


  • Memphis, United States Communities In Schools of Memphis Full time

    Job DescriptionJob DescriptionAbout Communities In Schools of Memphis The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools...


  • Memphis, United States Motion Recruitment Full time

    Our client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. Description:• Day to Day Responsibilities:o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.o Provides level I & II end-user support for software and hardware issues.o...


  • Memphis, United States Motion Recruitment Full time

    Our client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. Description:• Day to Day Responsibilities:o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.o Provides level I & II end-user support for software and hardware issues.o...


  • Memphis, United States Motion Recruitment Full time

    Our client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. Description:• Day to Day Responsibilities:o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.o Provides level I & II end-user support for software and hardware issues.o...


  • Memphis, United States Motion Recruitment Full time

    Our client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. Submit your CV and any additional required information after you have read this description by clicking on the application button. Description: • Day to Day Responsibilities: o Oversees the daily operations for a specified location including software, hardware,...


  • Memphis, United States Amador Of America Inc Full time

    Job Description Job Description Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide...


  • Memphis, United States HHM CPAs Full time

    HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...


  • Memphis, United States HHM CPAs Full time

    HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...


  • Memphis, United States HHM CPAs Full time

    HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...


  • Memphis, United States AMADOR OF AMERICA INC Full time

    Job DescriptionJob DescriptionNetwork support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide the...


  • Memphis, United States Highline Warren Full time

    SENIOR IT SUPPORT SPECIALIST SUMMARY Location: Onsite at Corporate Headquarters in Memphis, TN. ESSENTIAL FUNCTIONS Provide desktop support for internal clients on computer hardware, applications, peripheral devices, and software. Lead the company-wide printer/copier supply and maintenance programs. Lead the IT device inventory and...


  • Memphis, Tennessee, United States Communities In Schools of Memphis Full time

    About Communities In Schools of Memphis The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools have equitable access to...

  • HR Specialist

    4 weeks ago


    Memphis, United States VERITAS HHS Full time

    The HR Specialist will support the Human Resource function within the Memphis office. This position will report to the Vice President of Human Resource, and the Program Manager of the Memphis, TN office. Here are some of the areas this position will HR Specialist, Specialist, HR, Administrative, Support

  • Medical Sonographer

    3 days ago


    MEMPHIS, United States Nomad Health Full time

    Job descriptionNomad Health seeks an experienced Adult Echocardiography ultrasound tech for a travel assignment in TN.Take the next step in your healthcare career and join Nomad Health as a travel ultrasound technologist. As a traveler with Nomad, you get access to industry-leading pay, outstanding benefits, and our knowledgeable Nomad Navigator support...


  • Memphis, United States ARS-Rescue Rooter Full time

    Responsible for facilitating clerical HR responsibilities supporting HR, payroll, benefits, and talent management processes. Reviews all status change paperwork to include but not limited to new hires, rehires, salary changes, and terminations. Conta Support, Representative, HR, Payroll Specialist, Retail, Service


  • Memphis, United States Meridian Bioscience Full time

    About Meridian: Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery...

  • IT Specialist

    4 weeks ago


    Memphis, United States NKC of America, Inc. Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYInstall, configure, and support NKC’s local area network and Internet systems.  Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without...

  • Automation Specialist

    3 weeks ago


    Memphis, United States Automationtechies Full time

    Job DescriptionJob DescriptionJoin a leading distributor renowned for enduring partnerships with premier manufacturers in the fields of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.As an integral member of the team, the Automation Specialist plays a pivotal role in enhancing and selling...