Support Specialist

3 weeks ago


Memphis, United States Omni Inclusive Full time
Job Description:

Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks
Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software
Installing Printer drivers, IP Printing/Cloud Printing
OneDrive Setup and migrations w/ OneNote Cloud Sharing
Attempt Data Recovery on failed systems
Troubleshoot Encryption issuesTroubleshoot Password issues
MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 foremployees using iPlanet and O365
Mac LAN / WAN connectivity troubleshootingNetwork Troubleshooting task
Diagnose cabling issues
Network port connectivity verifications
Locating rogue networking devices
Networking component swapouts (Router, Switch, WAP)
Ability to become familiar with approved hardware
Cisco VOIP installation and troubleshooting supportLAN / WAN support and troubleshooting
Ability to utilize TACACS to view switch information
Ability to utilize NetDB to perform port assignments
Customer Communication Skills
Ability to maintain composure with challenging customers
Able to direct customers to correct support groups
Time and resource management
Workload Prioritization
Sense of urgency
Need Spotlight and Tech Service KB access
Due to testing environments...must be able to support all field equipment that FieldTechs support i.e. PSCAN, STARBASE, POS, FSM, Ship N Get, Drop Box.Additional skills & Support required
Freight - Level of support provided prior to Execnet
Manage Freight HQ PCL
Tech would order pc equipment through freight depot
Break/Fix / Temp replacements - Escalated with Freight Depot
Cell support - tech setup/troubleshooting of cell phones (non mgmt. included)
Ready and assist with video conferencing equipment
New board room video equipment
Will have some assistance with Video Conference Room support
Maintain Video Conference Equipment
Point of contact for Level 3 video conferencing - Point to point bridging
Networking - Troubleshoot, cross-connects, monitor port utilization, Wireless APswap-out, Switch Install/Swap-out
Work w/ Network Engineer
Cisco VOIP support (Install / Troubleshooting)
Intermediary between multiple support groups
Setup and troubleshoot new-tech non-standard devices (Typically PC equipment,accessories)
Setup and troubleshoot Apple Devices (iPhone, iPad, MacBook, iMac, MacMini)

  • Memphis, United States Usiinc Full time

    Operation Support Specialist page is loaded **Operation Support Specialist** **Operation Support Specialist** locationsMemphis, TN posted onPosted 5 Days Ago job requisition idR-107086 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a part of a...


  • Memphis, United States THORNDALE PARTNERS Full time

    Job description TITLE: Technical Support Specialist COMPENSATION: $20 - $24 while on Contract ROLE TYPE: Contract to hire LOCATION: La Vergne, TN (REMOTE 2 Days/Week after training) OVERVIEW: Technical Support Specialist We are looking for a Technical Support Specialist to join an industry leading organization to collaborate with technicians that are...


  • Memphis, United States StationServ Full time

    Job DescriptionJob DescriptionJob Summary We are seeking a highly motivated and detail-oriented IT Support Specialist to join our IT team. The ideal candidate will assist in maintaining and optimizing our organization's computer systems. This role will provide essential support to ensure the efficient and secure operation of our IT infrastructure. If you...


  • Memphis, United States Communities In Schools of Memphis Full time

    About Communities In Schools of Memphis The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools have equitable access to...


  • Memphis, United States Communities In Schools of Memphis Full time

    Job DescriptionJob DescriptionAbout Communities In Schools of Memphis The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools...


  • Memphis, United States Global Free Classified Ads Full time

    ** Care Support Specialist** Listing ID: 13726622 [ ] Top "Must-Have" Skills for this job: 1 year of professional experience as a Medical Office Administrator, Medical Assistant, or CNA Medical or Pharmacy billing experience Hands-on experience with patient clinical documentation systems Strong knowledge of Medical Office management systems, procedures,...


  • Memphis, United States AMADOR OF AMERICA INC Full time

    Job DescriptionJob DescriptionNetwork support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide the...


  • Memphis, United States Highline Warren Full time

    SENIOR IT SUPPORT SPECIALIST SUMMARY Location: Onsite at Corporate Headquarters in Memphis, TN. ESSENTIAL FUNCTIONS Provide desktop support for internal clients on computer hardware, applications, peripheral devices, and software. Lead the company-wide printer/copier supply and maintenance programs. Lead the IT device inventory and...


  • Memphis, United States Hwi Full time

    Job DescriptionSummary The Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives direction from customer and supervisor on work to be complete. The Refractory Support Specialist I will work directly with internal Customer Service and Sales...


  • Memphis, United States US COMM FOR REFUGE Full time

    The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down...


  • Memphis, United States INSPYR Solutions Full time

    Title: Information Technology Support SpecialistLocation: Memphis, TN (REMOTE)Duration: 6 month contract (ongoing)Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.IT Project Coordinator Coordinate and track progress and implementation of IT consulting projects.Ensure deadlines are met, resolve scheduling issues, and track...


  • Memphis, United States New Era Technology company Full time

    New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members...


  • Memphis, United States Leader Communications Full time

    Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to be retained in the position. Duties &...


  • Memphis, United States First Horizon Bank Full time

    Location: On site at location listed in job posting.  SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both technical and...


  • Memphis, United States First Horizon Bank Full time

    Location: On site at location listed in job posting.  SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both technical and...


  • Memphis, United States Leader Communications Inc Full time

    Job DescriptionJob DescriptionPosition SummaryThe Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to be retained in...


  • Memphis, United States World Relief Full time

    ORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...


  • Memphis, United States RJ Young Full time

    The Document Imaging Specialist is responsible for managing files on-site at a customer's location. They will prep files to scan, use creativity to come up with scanning solutions for various documents, inspect files for quality, and work with design software. Major Goals and ResponsibilitiesOn site at customer location Prep files to scan Be creative with...


  • Memphis, United States Meridian Bioscience Full time

    About Meridian: Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery...


  • Memphis, United States Lennox Companies Full time

    Overview: We are seeking an experienced Operations/Executive Assistant to join our dynamic property management team. The ideal candidate will possess exceptional organizational skills, attention to detail, and a proactive mindset to support our operations and executive team. This role will involve a diverse range of responsibilities. Key...