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New Patient Intake

2 months ago

Houston, United States Oncology Consultants Full time
Job DescriptionJob Description

"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."

About Oncology Consultants

Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 40 years. Our healthcare team is committed to providing state-of-the-art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region. 

Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

About the Position

The New Patient Intake Specialist requires skill in planning, organizing and coordinating the delivery of patient demographic information. The individual in this position will be a specialist in patient verification as well as completing intake forms and preparing charts for patient visits. The New Patient Intake Specialist is also responsible for assisting and fill the void in front desk duties when needed. 

Shift Schedule:

  • Mon - Fri: 8am - 5pm
  • Mon - Fri 9am - 6pm

Benefits:

  • Insurances: Life, medical, dental, short term and long-term disability
  • 401K
  • Free parking
  • PTO
  • Holidays 
  • Competitive salary
  • Employee Assistant Program
  • Tuition Reimbursement
  • Continuing Medical Education Allowance
  • Pet Insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

  • Schedule new patient appointments 

  • Receive phone calls and new walk-in patients  

  • Complete New Patient Intake form accurately  

  • Enter the demographic details into two systems (NextGen/ARIA) accurately 

  • Obtain all records for the upcoming appointment and prepare chart for visit  

  • Act as back-up to Front desk for lunch coverage  

  • Other responsibilities as needed  

QUALIFICATION REQUIREMENTS:  

  • Professional, dependable, and personable  

  • Ability to multi-task and perform under the pressure of a high volume office  

  • Possess excellent customer service skills  

  • Be efficient, accurate and have a friendly confident demeanor  

  • Familiar with HMO, PPO, Medicare, Medicaid  

  • Ability to gather information and complete new patient intake form accurately  

  • Possess strong computer skills as well as written and verbal communication skills  

  • Experience with high volume patient flow (40 - 60 patients in clinic per day)  

  • Ability to work independently – sets priorities, multi-tasks and is able to resolve problems.  

  • Maintain confidentiality, adhering to all HIPAA guidelines/regulations

Education and/or Experience:

  •  High school diploma 
  •  Basic office etiquette 
  •  2 years of experience in an Employee Supervisory position and Medical Office  procedures
  •  Bilingual in Spanish is a plus

Language Skills:  Verbal and written communication skills

Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity is needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

Work Environment: Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate.

Comments:  This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. 

Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest Northwest  |League City | Pearland |Precision | Pasadena | Cypress | Corpus Christi

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