War Room Analyst-Mid

3 weeks ago

Washington, United States Orbis Inc Full time $80,000 - $90,000
Job DescriptionJob Description

Job Description:

Provides information technology (IT) and media support to the NAVSEA Commander and other senior leaders, performing conference room setup, troubleshooting/ supporting IT issues both onsite and remotely, and addressing end-user incidents promptly.  Creates and maintains knowledge management structure for digital artifacts in SharePoint for NAVSEA Commanders Action Group (CAG).

  • Manage Information Technology (IT) and Audio Visual (AV) systems in conference rooms by providing setup, maintenance, user support, and integration with IT systems to ensure effective and efficient meetings.
  • Facilitates the customer's AV/VC needs both in-person and virtually.
  • Conducts pre-meeting IT and media testing and setup.
  • Oversees all aspects of Video Teleconferencing (VTC), Audio/Visual (AV) equipment and related voice/data communications setups for meetings and/or events and performs basic troubleshooting for meetings and conferences. 
  • Regularly check equipment or worn-out components to prevent issues and troubleshooting any technical problems that arise during meetings.
  • Provides a proactive approach to learning, adapting to new IT systems and procedures, and stays current with IT and AV technology. 
  • Maintain broad knowledge of NAVSEA software/hardware and procedures, and policies such as IT, HR, finance, cyber security, and technical security that impact the user work environment.
  • Coach end users on tools and equipment usage.
  • Maintain CAG’s knowledge management, best practices, and obstacles log to assist with information retention and tool updates.
  • Assist in managing and reporting status and implementation of CAG projects to CAG Director and NAVSEA leadership. 

Required Skills and Experience:

  • 5 or more years relevant or specialized experience in military program support.
  • Exhibits an advanced level of professionalism and possess decorum when communicating to senior civilian and military leadership and navigating executive environments.
  • Strong troubleshooting ability – independently isolates issues and determines root causes. 
  • Diplomatic, team-oriented outlook in conjunction with delivering outstanding customer service.         
  • Proficient in deploying and troubleshooting hardware and peripherals.
  • Experienced in handling conference room setups, Microsoft Teams conferencing, telephony systems, and collaboration tools.
  • Willingness to learn and adapt to new systems and procedures/stay current with AV technology. 
  • Flexible with daily work hours to meet the Commander’s needs.
  • Judgment to escalate issues based on impact.
  • Forward-thinking to support the tactical and strategic goals of the team.
  • Attention to detail and works independently with sufficient knowledge.
  • Able to multi-task in a fast-paced environment, accepting emergent tasks with little to no supervision and/or direction.
  • Strong experience with use of Microsoft Excel, Word, and PowerPoint, and Teams.

Degree Requirements: 

  • BS/BA Degree

 

  • Must be a U.S. citizen.
Company DescriptionORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customersCompany DescriptionORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customers

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