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Customer Service Spec
3 months ago
CSC Customer Service Rep II
Join our team as a CSC Customer Service Rep II You will be responsible for providing exceptional customer service by handling inquiries, resolving issues, and supporting our operations. We have multiple openings for below shifts
Available Shifts:
- Evening Shift: Monday, Tuesday, Thursday, Friday, and Saturday, 12 PM to 8:30 PM CST
- Night Shift: Sunday, Monday, Tuesday, Thursday, and Friday, 4 PM to 12:30 AM CST
- Overnight Shift: Sunday, Monday, Tuesday, Thursday, and Friday, 7:30 PM to 6:00 AM CST
Responsibilities:
- Manage incoming calls and work requests
- Monitor environmental alarms and dispatch accordingly
- Coordinate with the patient transportation team
- Contribute to process improvement initiatives
Qualifications:
- Strong customer service skills
- Ability to multitask and prioritize
- Proficiency in Microsoft Office Suite
- Previous experience in a customer service role preferred
Ready to make a difference? Apply now
Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.