Emergency Dispatcher
4 weeks ago
Dispatcher for the Security Operations Center (SOC) at a large well-known utilities company headquartered in Charlotte, North Carolina. The Dispatcher/Console Operator will be responsible for monitoring electronic security systems including intrusion detection, video cameras, badge verification, and general access control. In addition, Operators will also be tasked with providing remote gate access, receiving, and reacting to large call volume, regulatory requirements, maintaining enterprise situational awareness and other duties as assigned. We are looking for candidates that have prior 911 dispatch experience.
- Location: Charlotte - 100% Onsite
- Pay: $19/hour
- Schedule: 2nd shift: 2pm to 10pm or 3rd shift: 10pm to 6am - This position will be 2nd or 3rd shift and may require weekends and holidays. The ability to work alternative shifts and occasional overtime is required as well. The first 4-6 weeks will be training on first shift.
Job Requirements:
- High school diploma or GED
- Excellent customer service and communication skills
- Proficient computer and MS Office suite skills
- Must be willing to work a rotating/flexible schedule - weekends, holidays, evenings
- Ability to assess people and situations, to apply sound judgement, to remain calm under stressful conditions and elicit essential information for assigning and assisting field personnel in a timely manner
- Must maintain a high level of confidentiality dealing with incidents and security techniques
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Emergency Dispatch Operator
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