Restaurant General Manager | Popular QSR Chain

1 month ago

Longview, United States The Restaurant Zone Full time
Job DescriptionJob Description

As a General Manager, the job responsibility includes recruiting and training a quality workforce and motivating them to perform their jobs based on the company’s standards. High-quality customer service and great food experience must be consistently delivered while maintaining a cost-effective operation in a great working environment. General Managers are also responsible for coaching and counseling Team Members as well as other Managers within their control. To train and develop the restaurant’s team to the expected performance and certification levels. Being an RGM is a big responsibility, and it is important to implement all the company’s standard guidelines and policies to maintain a great culture.

Key Responsibilities Include:

  • Efficient operations, appropriate cost controls, and profit management

  • Maintains the highest level of Quality, Service, Cleanliness, and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are available at all times

  • Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy, and suggestive selling techniques, and takes part in company marketing efforts

  • Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper, and supplies, maintain proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing, and serving products

  • Maintains a high level of productivity through effective recruiting, training, and motivation of hourly employees

  • Has routine preventative maintenance program in operation; checks adjusts and makes minor repairs to restaurant equipment, building, and grounds

  • Prepares and submits required reports, uses approved projection techniques; cash control techniques, and security measures

  • Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts

  • Ensures OSHA, local health and safety codes, and company safety and security policy are met

We offer the following:

  • Competitive starting salaries

  • Bonuses and full benefits

  • Growth plans and development training

  • Streamlined recipes to reduce labor input

  • Fun and Responsive executive leadership

 

The ideal General Manager candidate will possess:

  • Dedication to providing exceptional guest service.

  • Good communication skills, strong interpersonal skills, and conflict resolution skills

  • Exceptional team-building capability

  • Basic business math and accounting skills and strong analytical/decision-making skills

  • Basic personal computer literacy

  • 1-4 years of supervisory experience in quick service restaurant, including Profit & Loss responsibility

Other duties:

  • Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)

  • Knowledge of and compliance with the company's Human Resources policies and processes

Company DescriptionRestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and moreCompany DescriptionRestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more

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