Restaurant General Assistant
6 days ago
Restaurant Operations Manager
The Restaurant Operations Manager is responsible for directing the daily operations of a restaurant in the absence of the General Manager; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. This leader works closely with the General Manager to successfully carry out the policies and procedures of the company and ensure profitability.
Key Responsibilities:
- Guest Experience: Address and resolve guest inquiries and concerns in a timely manner, taking responsibility for positive engagement with guests.
- Team Management: Assist the General Manager to recruit, hire, develop, and motivate team members; manage work schedules.
- Restaurant Maintenance: Maintain a safe, comfortable work environment for employees and customers, ensuring the restaurant is clean and equipment is in good working condition at all times.
- Food Safety: Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
- Administrative Tasks: Manage administrative responsibilities, including maintaining accurate records and reports.
Requirements:
- An associate's degree or equivalent; or related work experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Demands/Working Conditions:
- Regularly required to stand and walk; talk and hear to communicate with employees.
- Frequently required to handle, feel, and reach with hands and arms.
- Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
- Occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
Working Environment:
- Occasionally exposed to cooking fumes.
- Noise level in the work environment is usually moderate.
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