Administration Assistant

1 month ago


Rochester, United States SERVPRO Full time
Job DescriptionJob Description

**Position Announcement: Executive Assistant**

Are you ready to make a meaningful impact every day? Join our Franchise as an Executive Assistant and become a key player in our mission to restore fire and water damage to "Like it never even happened" status.

**Role Overview:**

We are seeking an exceptional individual with strong communication skills, excellent analytical abilities, and a talent for multi-tasking. Ideal candidates will be self-motivated, possess outstanding interpersonal skills, and thrive in a dynamic work environment. The successful applicant will be proactive, experienced, and committed to delivering outstanding customer service to both colleagues and clients while taking ownership of their responsibilities. If you are reliable and enthusiastic about exceeding expectations, you might be the ideal fit for our team.

**Key Responsibilities:**

- Manage phone communications with customers and insurance representatives
- Conduct internal quality reviews of job files
- Prepare and process billing invoices
- Coordinate scheduling for crews and job assignments
- Perform basic accounting functions including accounts payable, accounts receivable, and bookkeeping
- Handle office administrative duties such as drafting email and written correspondence
- Execute detailed and accurate data entry
- Provide assistance to other departments as needed

**Position Requirements:**

- Minimum of 2 years of experience in an administrative or office-related role
- Experience with billing, quality assurance, and scheduling is advantageous
- Previous experience in the service industry is a plus
- Demonstrated excellent customer service skills, including effective listening and questioning abilities
- Strong organizational skills with a keen attention to detail
- Ability to thrive in a fast-paced, team-oriented environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Capability to learn new software, including Xactimate® and proprietary systems
- High School Diploma or GED required
- Successful completion of a background check, in accordance with applicable laws

**Work Schedule:**

- Full-time, 40 hours per week
- Monday to Friday, with occasional flexibility for overtime as needed

**Benefits:**

- Competitive compensation package
- Comprehensive benefits
- Opportunities for career advancement
- Professional development and growth

If you are ready to contribute to a team dedicated to excellence and restoration, apply today to join our SERVPRO® Franchise as an Executive Assistant.

Company DescriptionAt SERVPRO® Franchise, we are more than just a team; we are a family committed to excellence and making a real difference in people's lives. Here’s why joining us could be the best career move you make:

**1. Impactful Work:** Be a part of a company that plays a crucial role in restoring homes and businesses to their pre-damage condition. Your efforts directly contribute to helping individuals and communities recover from fire and water damage, making every day meaningful.

**2. Professional Growth:** We are dedicated to your development. With comprehensive training programs and opportunities for advancement, you will have the resources and support needed to build a successful and fulfilling career.

**3. Collaborative Environment:** Enjoy working in a supportive and team-oriented culture where your contributions are valued. We believe in fostering a positive workplace where everyone’s input is appreciated and teamwork is encouraged.

**4. Competitive Compensation and Benefits:** We offer a competitive pay rate and a robust benefits package designed to support your well-being and career aspirations. Our benefits include health insurance, paid time off, and more.

**5. Stability and Reliability:** As part of a trusted national brand, you will benefit from the stability and reputation of SERVPRO®. Our long-standing presence in the industry means you’ll be joining a company with a strong track record of success and reliability.

**6. Innovation and Excellence:** We are committed to staying at the forefront of the industry with the latest technology and best practices. Working with us means you’ll have access to cutting-edge tools and a culture of continuous improvement.

Join us at SERVPRO® Franchise and be part of a dedicated team that values excellence, innovation, and making a real difference in our communities. Your career and your impact start here.Company DescriptionAt SERVPRO® Franchise, we are more than just a team; we are a family committed to excellence and making a real difference in people's lives. Here’s why joining us could be the best career move you make:\r
\r
**1. Impactful Work:** Be a part of a company that plays a crucial role in restoring homes and businesses to their pre-damage condition. Your efforts directly contribute to helping individuals and communities recover from fire and water damage, making every day meaningful.\r
\r
**2. Professional Growth:** We are dedicated to your development. With comprehensive training programs and opportunities for advancement, you will have the resources and support needed to build a successful and fulfilling career.\r
\r
**3. Collaborative Environment:** Enjoy working in a supportive and team-oriented culture where your contributions are valued. We believe in fostering a positive workplace where everyone’s input is appreciated and teamwork is encouraged.\r
\r
**4. Competitive Compensation and Benefits:** We offer a competitive pay rate and a robust benefits package designed to support your well-being and career aspirations. Our benefits include health insurance, paid time off, and more.\r
\r
**5. Stability and Reliability:** As part of a trusted national brand, you will benefit from the stability and reputation of SERVPRO®. Our long-standing presence in the industry means you’ll be joining a company with a strong track record of success and reliability.\r
\r
**6. Innovation and Excellence:** We are committed to staying at the forefront of the industry with the latest technology and best practices. Working with us means you’ll have access to cutting-edge tools and a culture of continuous improvement.\r
\r
Join us at SERVPRO® Franchise and be part of a dedicated team that values excellence, innovation, and making a real difference in our communities. Your career and your impact start here.

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