Sales Lead

4 weeks ago

Houston, United States RecruiterSE Full time
Job DescriptionJob Description

Overview:

Empire Your Credit is seeking a Sales Lead to join there dynamic team. As a Sales Lead, you will be responsible for leading the sales staff, increasing sales, providing exceptional service and support. This is a great opportunity for an individual who enjoy helping others and have excellent leadership skills.

 

Responsibilities:

·       Building customer relationships

·       Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's performance.

·       Solving customer complaints and answering customers' questions.

·       Writing reports for managers.

·       Providing sales staff with constructive feedback and assisting staff to solve customers' problems.

·       Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies.

·       Motivating the sales staff and creating an atmosphere of healthy competition among the staff.

·       Assisting customers determine financial risk

·       Research skills

·       Strong problem-solving, mathematical and analytical skills

·       Ability to maintain confidentiality

·       Proficiency with computers and computer software, like programs that aid in statistical and financial calculations

·       Proficiency with financial reports and statements

·       Conduct outbound calls to follow up on customer inquiries or provide additional information

 

Requirements:

·       Minimum 2 years of customer service experience

·       High School Diploma or equivalent

·       Fluent in English; multilingual or bilingual skills (Spanish) are a plus

·       Strong communication skills for interactions with customers and sales staff

·       Good time management and organizational skills

·       Strategic planning

·       Leadership skills

·       Familiarity with effective sales strategies

·       Inspirational attitude and ability to create a motivating environment

·       Ability to train others effectively

·       Product knowledge

·       Customer service skills, including how to handle upset customers

·       Excellent phone etiquette and strong verbal communication skills

·       Proficient in data entry and computer navigation

·       Previous experience in customer service or sales is preferred

Job Type: Full-time

Pay: $18/hr (Commission structure)

Shift: Day shift

Weekly day range: Monday – Friday (Required two Saturdays per month)

Work setting: Onsite

Work Location: Houston, TX 77060

If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

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