Service Technician

4 days ago


Ann Arbor, United States Spark Talent Acquisition Full time
Job DescriptionJob Description

Position: Field Service Technician

Location: Ann Arbor, MI

Contract to Hire or Direct Hire

Our North American Automotive group is searching for an experienced Service Engineer to execute installs, start-ups, commissioning and repairs of testing equipment at customer locations.

Key Responsibilities:

  • Installs, start-up, commission, repairs and maintains products at customer sites; performs in-house repairs of defective customer equipment.
  • Provides technical assistance to customers and departments, including parts and technical question research and assisting with Requests for Quotation.
  • Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials changers, and policy.
  • Provides engineering with redlined drawings and verbiage as required detailing any field changes implemented.
  • Creation of factory and On-Site Acceptance Documents and Procedures, performing Acceptance Procedures and post-processing data generated from Acceptance Procedures in order to validate design specifications.

Desired Qualifications:

  • Bachelor’s Degree in Electrical or Mechanical Engineering, or equivalent knowledge/experience.
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to work with little or no direct supervision


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