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Case Manager
2 months ago
Part Time Case Manager
Family Promise of Greater Modesto seeks a Part-time Case Manager to join our team. We are an Affiliate of Family Promise, the leading organization dedicated to preventing and ending homelessness for families with children. We are seeking an organized, compassionate, and motivated teammate that will help families quickly transition from homelessness to permanent housing, leveraging Family Promise’s trauma-informed, low barrier, and housing-first approach. The Case Manager will also assist families in reaching goals they set for themselves including increasing earning potential, youth-specific goals, and educational goals.
Responsibilities:
· Lead the intake process for families:
o Conduct intake interviews which include shelter diversion efforts
o Talk with referral source(s)/partners
o Conduct orientation for new families moving into the shelter program.
· Communicate with the team to ensure host sites have necessary family information (work schedule, food allergies, etc.).
· Assist with family’s goals. This may include job applications and interview preparation; budgeting/financial coaching; getting families connected to necessary community resources.
· Find housing for families by liaising with landlords
· Ensure families are ready for housing: help with debt repair, ensure families can get utilities turned on, plan for furniture, etc.
· Work with other team members to deliver resources, referrals and workshops as needed related to employment, financial literacy and budgeting, housing plans, and educational planning.
· Develop relationships with partner organizations and maintain database of resource for families.
· Serve as an advocate for families with community service agencies.
· Provide crisis support to families and volunteers as needed.
· Conduct weekly individual meetings with families (minimum).
· Caseload includes up to 10 families in shelter and up to 20 families in shelter diversion.
· Collaborate with the Stabilization Case Manager to ensure families exiting shelter have a smooth transition to new point of contact.
· Additional responsibilities as needed. Family Promise provides community-based rapid rehousing and shelter diversion programs.
Administrative Responsibilities:
· Work with /supervise volunteers and interns as needed.
· Document all case management activities.
· Track services provided (furniture, bus passes, financial assistance, gas cards, etc.).
- On call, provide coverage for nights/weekends (approximately 1week/month).
· Responsible for collecting and managing data, accurately and efficiently.
· Keep case file records for every family, meeting program, funder and family needs.
Additional Responsibilities:
- Job requires flexible scheduling and will involve weekend/ nights to meet with families.
- Must have valid driver’s license and willingness to use personal vehicle to transport guests if necessary (reimbursed for mileage).
- Some lifting of materials/donations and help moving families into their own apartments.
- Assistance at fundraisers and special events as needed.
Education, Experience and Skills
· The successful candidate is enthusiastic and can display good judgment, take initiative, and help families achieve outcomes. Must have a can-do, figure-it-out attitude.
- Four-year degree (BSW, psychology, or related degree) desired.
· Minimum 3 years’ experience in direct service related to employment placement, housing/shelter, and/or family services preferred.
· Expected case management skills include trauma-informed care, rapid-rehousing, housing-first and a strength-based approach.
- Must be detail oriented, execute projects in a fast-paced, often pressured environment; able to prioritize, self-manage, work independently and use good judgment.
· Must possess a positive attitude, modeling this for families we serve.
- Must be proficient in computer programs and demonstrated record of tracking outcomes, recording case notes.
- Comfortable working with various constituents: families, faith community volunteers, corporate and foundation partners, etc.
Salary and Benefits
· This is a part-time position.
· Starting Wage is $21-$24 / hour
· Mileage reimbursement for work-related car travel.
Work Environment & Managing Success:
· The Case Manager reports to the Director.
· Occasional lifting of materials up to 25 pounds is necessary.
· Family Promise is comprised of a small staff and a large pool of volunteers.
· This position’s success is measured by the outcomes of the families: rate to permanent housing (80%), retaining housing (80%), length of time in shelter (less than 45 days), and maintaining a caseload of about 10-20 families.
Application Instructions
Interested applicants should email resume and cover letter to director@modestofamilypromise.org Please include the words "Case Manager” in your subject line. Please use this as an opportunity to share what you would contribute to being the Case Manager of Family Promise of Greater Modesto
Family Promise provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Company DescriptionWe are a non-profit organization that assists families who are experiencing homelessness or are about to lose their housing. We are an affiliate of a National Organization. There are over 200 Family Promise affiliates in the U.S. We give wrap around services which include emergency shelter, food, clothing, transportation, and case management. The goal is to wrap the arms of the community around these families in their time of need.Company DescriptionWe are a non-profit organization that assists families who are experiencing homelessness or are about to lose their housing. We are an affiliate of a National Organization. There are over 200 Family Promise affiliates in the U.S. We give wrap around services which include emergency shelter, food, clothing, transportation, and case management. The goal is to wrap the arms of the community around these families in their time of need.