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Job DescriptionJob Description

We are looking for a high energy, strong & organized leader with a positive mindset who can collaborate efforts, ideas & passion to help the brand achieve its mission.

​Qualifications:

  • Previous experience in sales, personal service industry or retail management.  Massage industry experience is a PLUS but not required
  • Ability to thrive in a fast-paced environment
  • Excellent communication skills
  • Born leader who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversation
  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively
  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict
  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests
  • Desire for excellence, growth and advancement

Responsibilities:

  • Supervise and mentor a strong team of front desk sales associates
  • Track monthly results and trends for business forecasting
  • Resolve escalated customer issues
  • Rally a team of caring professionals to deliver an excellent end-to-end experience to every guest
  • Build relationships with your staff to guide, support, and inspire them
  • Educate guest on wellness and self-care
  • Drive retail sales and membership sales
  • Build a high-achieving team by setting clear expectations, providing ongoing training and mentorship
  • Manage inventory
  • Creating a strong workplace culture
  • Model our business core values of optimism, gratitude, excellence, consistency and empathy