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Customer Service

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Universal City, United States TruFit Athletic Full time
Job DescriptionJob DescriptionDescription:

TruFit Athletic Clubs is a purpose-driven organization. Our purpose is quite simple, Building A More Powerful You That You represents every Teammate, every member and every community we serve. By living our Purpose, we are committed to leaving everyone in a more powerful position than when they met us.

How do we do this? By living our Core Values which are our moral compass and absolutely non-negotiable. These core values are:

  • We Do the Right Thing
  • We Are Inspired To Serve
  • We Are Courageous
  • We Are Personally Responsible
  • We Have Fun

Tru Fit Athletic Clubs offers a competitive pay and benefit package which includes healthcare coverage for ALL Teammates, full AND part-time, to further live our Purpose Some of the other benefits available to full-time Teammates working 30+ hours per week include dental, vision, short-term disability, long-term disability and life insurance. Tru Fit Athletic Clubs is looking for passionate individuals who want to work in a fun and fast paced gym environment. If you are ready to combine your passion for fitness with your career goals, keep reading


We are looking for a very upbeat Front Desk Associate to undertake all receptionist and clerical duties at the front desk. You will be the "face" of the company for all visitors or guests and will be responsible for the first impression we make.


The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with minor concerns and provide our members with accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises.


Responsibilities include but are not limited to:

Greet and welcome guests.

Answer questions and address member concerns

Answer incoming calls and redirect them as necessary.

Monitor & Stock Inventory Drinks/Bars

Keep front desk clean and presentable with all necessary material.

We Do the Right Thing We Are Inspired to Serve We are Courageous We Are Personally Responsible We Have Fun


Requirements:
  • Proven experience as a front desk receptionist
  • Familiarity with office machines such as fax, printer, scanner
  • Proficient in Microsoft Office
  • Excellent communication skills
  • Good organization abilities.
  • Problem-solving skills
  • Top Notch Customer Service Skills
  • Multitasking is a must