See more Collapse

Intake Specialist

4 weeks ago

New Providence, United States PromptCare Companies Inc Full time
Job DescriptionJob DescriptionDescription:

We are seeking an experienced Intake Specialist to join our team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional customer service to our patients. If you are a detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. To learn more about our company, please visit PromptCare In-home Respiratory and Infusion


Reports to: Departmental Lead, Supervisor or Manager

Job Type: Full-Time, 40 hours per week, Monday - Friday 8:30am to 5:00pm EST

Location: Hybrid, out of either New Providence, NJ or Lenexa, KS


Requirements:
  • High school diploma or GED
  • Previous experience working with insurance companies and healthcare professionals (physicians, nurses, etc.) is preferred
  • Previous experience with specialty pharmacy patient admissions and customer service in a similar referral source-based practice setting is strongly preferred
  • IVIg case management experienced preferred
  • Must have strong PC skills, especially the MS Office suite. Previous experience with the pharmacy order processing system, CPR+, is a major advantage (although training will be provided)


Job Responsibilities, included but not limited to:

  • Obtains initial patient referral admission data and documents
  • Directly interfaces with external clients and obtains initial authorization
  • Notifies appropriate staff of all pending referrals and patient admissions
  • Enters new patient information into the order processing system
  • Generates and tracks forms (e.g., LMN, AOB, Consent for Treatment) until all pertinent documentation is received
  • Consistently updates patient and clinical information in the order processing system
  • Manages patients on the master log every day and forwards to appropriate staff
  • Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorizations and/or pre-determinations
  • Communicates in writing or via phone with clients, family members, agents, physicians and discharge planners on eligibility requirements, policy benefits, eligibility determinations and contract provisions
  • Proactively researches and resolves issues impacting benefit coverage and revenue optimization
  • Performs medical /pharmacy benefit verification requiring complex decision skills based on payer and process knowledge resulting in on boarding or case determined a “no go”
  • Contacts benefit providers to gather policy benefits/limitations
  • Coordinates and ensures services provided will be reimbursable (e.g., deductible amounts, co-payments, effective date, levels of care, authorization, etc.)
  • Communicates with patients regarding Welcome and Financial call information
  • Works closely with the billing department for re-authorizations or billing needs, etc.
  • Other duties assigned


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is required to occasionally walk, and bend or stand as necessary. This position requires the ability to occasionally open filing cabinets, lift office products and supplies of 25 pounds but no more than 50 pounds.


Benefits & Perks

  • Competitive Salary
  • Medical, Dental, Vision Package
  • 401(k) plan (discretionary)
  • PTO - Vacation, Sick and Personal days, and paid holidays
  • Referral bonuses & Plum Benefits Discount Ticket Program
  • Lunch & Learn Programs
  • Employee Recognition Program



Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.


We have other current jobs related to this field that you can find below

  • Intake Specialist

    2 months ago

    New Providence, United States PROMPT CARE COMPANIES INC Full time

    Job Type Full-timeDescriptionWe are seeking an experienced Intake Specialist to join our team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional customer service to our patients....

  • Intake Specialist

    2 months ago

    New Providence, United States PROMPT CARE COMPANIES INC Full time

    Job Type Full-time Description We are seeking an experienced Intake Specialist to join our team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional customer service to our...

  • Intake Specialist

    1 day ago

    New York, United States CENTER FOR URBAN COMMUNITY SVC Full time

    DescriptionThe Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives invites applications for the following position in the Central Intake Unit.The CUCS Central Intake Unit is dedicated to providing housing for individuals who are homeless, mentally ill, diagnosed with HIV/AIDS, and/or...

  • Intake Specialist

    4 months ago

    New York, United States Neighborhood Association Full time

    Job DescriptionJob DescriptionSummary: The successful candidate will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient. Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The...

  • Intake Specialist

    1 month ago

    New York, United States ABConsulting BK NYC LLC Full time

    Job DescriptionJob Description9:00 AM - 5:00 PMJob Description:We are currently seeking an experienced and detail-oriented Intake Specialist to join our team in Brooklyn, New York. As a vital part of our in-house staff, your primary role will be to oversee the initiation of cases, ensuring all information and documentation are meticulously managed. You will...

  • (Hiring) Intake Specialists

    3 weeks ago

    New York, United States Viper Staffing Services L.L.C. Full time

    (Hiring) Intake Specialists (Law Firm) We are seeking an Intake Specialist to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. Responsibilities: Handle all administrative duties in a timely manner. Perform routine clinical tasks to support medical staff. Communicate...

  • Patient Intake Specialist

    4 weeks ago

    New York, United States Madison Health & Rehabilitation Full time

    Position Summary This individual responds to inbound phone calls and determines prospective patients' needs and viability while providing accurate and responsive intake. They also provide general Curated Mental Health information to prospective referrers, patients and communities, ensuring excellent patient-facing service. The Patient Intake Specialist...

  • Intake & Eligibility Specialist

    2 months ago

    New York, United States Breaking Ground Full time

    Intake & Eligibility Specialist 520 8th Ave, New York, NY 10018, USA Req #2276 Monday, June 10, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services...

  • Intake Specialist

    2 months ago

    New York, United States Ward Law Group, PLLC Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We...

  • Patient Intake Specialist

    3 weeks ago

    New York, United States Madison Health & Rehabilitation Full time

    Position Summary This individual responds to inbound phone calls and determines prospective patients' needs and viability while providing accurate and responsive intake. They also provide general Curated Mental Health information to prospective referrers, patients and communities, ensuring excellent patient-facing service. The Patient Intake Specialist...

  • Intake & Eligibility Specialist

    1 week ago

    New York, United States Breaking Ground Full time

    Intake & Eligibility Specialist 520 8th Ave, New York, NY 10018, USA Req #2276 Monday, June 10, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed...

  • Social Worker

    2 months ago

    New York, United States CENTER FOR URBAN COMMUNITY SVC Full time

    Description The Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives invites applications for the following position in the Central Intake Unit. Intake Specialist The CUCS Central Intake Unit is dedicated to providing housing for individuals who are homeless, mentally ill, diagnosed...

  • Intake Specialist

    2 weeks ago

    New York, United States City of New York Full time

    Job DescriptionTHIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.**ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELEGIBLE FOR 55A, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. EMAIL YOUR RESUME AND COVER LETTER TO DCWPJOBS@DCWP.NYC.GOV...

  • Intake Specialist

    3 days ago

    New York, United States City of New York Full time

    Job DescriptionTHIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.**ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELIGIBLE FOR THE 55A PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. The NYC Department of Consumer and Worker...

  • Intake Specialist

    36 minutes ago

    New York, United States City of New York Full time

    Job Description THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM. **ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELIGIBLE FOR THE 55A PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. The NYC Department of Consumer and Worker...

  • Intake Specialist

    2 weeks ago

    New York, United States City of New York Full time

    Job Description THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM. **ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELEGIBLE FOR 55A, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. EMAIL YOUR RESUME AND COVER LETTER TO DCWPJOBS@DCWP.NYC.GOV...

  • Intake Specialist

    2 months ago

    New York, United States Highland Park Community Development Corp Full time

    Job DescriptionJob DescriptionJob title: Residential AideReports to: Program Director and Director of Social ServicesFLSA Status: Non-Exempt (Hourly) / Full TimeDate Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to...

  • FFS Clinical Intake Specialist

    2 months ago

    New York, United States Northeast Family Services Full time

    Job DescriptionJob DescriptionThis is a hybrid position.Northeast Family Services is seeking an experienced masters-level professional to join our growing New York team as a Bilingual Intake Screener and Authorization Specialist! The Bilingual Intake Specialist (English / Spanish) manages all aspects of the registration and admissions process for Northeast...

  • FFS Clinical Intake Specialist

    2 months ago

    New York, United States Northeast Family Services Full time

    Job DescriptionJob DescriptionThis is a hybrid position.Northeast Family Services is seeking an experienced masters-level professional to join our growing New York team as a Bilingual Intake Screener and Authorization Specialist! The Bilingual Intake Specialist (English / Spanish) manages all aspects of the registration and admissions process for Northeast...

  • Intake Specialist I

    2 weeks ago

    New York, United States FREEDOM CARE , LLC Full time

    Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including...