Shelter Evening Coordinator

1 week ago

Albuquerque, United States Casa Q Inc Full time
Job DescriptionJob Description
 The primary role of the Evening Coordinator  is to provide comprehensive strengths based Shelter services to homeless LGBTQQ youth 13-17 years living in  Casa Q. Oversee 24/7 shelter daily programming , transportation, immediate problem solving, referral and general education on LGBTQQ youth services. Co-facilitate prevention, networking and educational sessions for community resources to provide education to the community and promote awareness of the issues affecting LGBTQQ homeless and runaway youth. Work with 8 young people and their case management  team to create an individualized and comprehensive treatment plan that is strengths-based, young person-led and updated regularly.

ESSENTIAL JOB FUNCTIONS:

  • Guide youth and team towards curious, holistic, and strengths-based goal setting and problem solving
  • Ability to teach and model life skills.
  • Keep completed and consistent detailed documentation on each individual.
  • Exercise tact and sensitivity in facilitating team dynamics.
  • Embody and model CasaQ’s  values and approaches, which includes: Positive Youth Development, The Nurtured Heart Approach, cultural awareness and honoring and trauma informed with both young people, families and community members. 
  • Help young people work on personal goals on their  individualized service plans in coordination with Casa Q Services, continuum of care as well as leverage relevant community resources as needed; Evening Coordinator must participate in collaborative service planning  and weekly House meetings (wrap-around team meetings.)
  • Prepare 3 meals daily,
  •  Assist with “house chores” cleaning and organization of workspace and communal areas. 
  • Schedule  and coordinate all youth outings, cultural and educational events.
  • Provide crisis prevention, intervention and safety planning services, along with stress management and life skills development including assisting young people in applying for and obtaining benefits and housing.
  • Works closely with community behavioral health providers and internal personal service teams to ensure coordinated and effective services.
  • Provides an intensive array of services and supports, including housing and basic needs assistance, physical health care, benefits assistance, and referral to integrated mental health services.
  • Adheres to laws regarding confidentiality and reporting requirements and maintains necessary compliance documentation.
  • Provides case management, mental health services, independent life skills development and housing services to LGBTQQ youth 13-18 years of age in New Mexico.
  • Develops and maintains good relationships with LGBTQQ clients.

OTHER DUTIES AND RESPONSIBILITIES:
  • Develops and maintains volunteer program to include recruitment and processing of volunteers, managing volunteers and tracking and reporting volunteer hours
  • Provides shift  coverage for program/site staff and performs duties in the milieu which may include desk coverage, cooking, and cleaning.
  • Provides transportation and accompaniment to client appointments in the community.
  • Participates in organizational meetings( Wraparound team meetings , monthly all-staff, , client review, etc)
  • Provides services when and where clients need them; evenings and weekends will be required when program needs dictate.
  • Responsible for supporting program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program.
  • Other duties as assigned.

PHYSICAL & LANGUAGE REQUIREMENTS:
  • Passion for Casa Q’s  mission and vision. 
  • Exceptional organizational skills with reliability and consistency in work performance.
  • Flexibility with a team player mentality.
  • Ability to work with minimal to moderate supervision.
  • Good judgment with a proactive approach to problem-solving.
  • Ability to maintain a professional demeanor with great interpersonal and communication skills.
  • Capability to learn quickly.
  • A thorough understanding of confidentiality and discretion and a working knowledge of HIPAA.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office and other web based software solutions.
  • Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
  • Ability to reach, bend and walk.
  • Ability to comprehend complex materials.
  • Ability to speak and write English clearly and accurately.
  • Bi-Lingual/Spanish preferred
EDUCATION:
  • Bachelor’s Degree or 2-3 years of experience working with LGBTQQ youth in a shelter and/or transitional/supportive housing program.

BACKGROUND & EXPERIENCE :
  • Experience working with strength-based, restorative justice, trauma informed care practices, and client centered models.
  • Working knowledge of issues facing homeless and at-risk LGBTQQ youth.
  • Must comply with Federal Background check requirements
  • Must provide COVID vaccine information.
  • Valid  driver’s license with clear DMV record.

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