See more Collapse

New Client Onboarding Specialist

1 month ago

Orlando, United States Quikaid, Inc. Full time
Job DescriptionJob Description

Job description

About Quikaid:

Quikaid is a Social Security disability representation firm located in St. Petersburg, FL, providing legal service to clients throughout the United States. We are a well-managed and fast-growing company, founded in 1993.

We have a fast-paced, exciting and fun work environment

What we are looking for:

We are seeking a New Client Onboarding Specialists to join our Onboarding Department. This role is a critical part of our company's success. Previous inbound customer service based experience is preferred but not required.

This is a full-time position with a Monday - Friday, 9am - 5pm schedule. This is a fully remote position, but you must be a resident of and currently residing in Florida.

Job Description:

Our Onboarding team is responsible for processing paperwork we receive from clients who have recently signed up for Quikaid's services. The Onboarding team activates the new client, and proceeds with filing their initial claim for benefits with Social Security Administration. The Onboarding team also ensures representation of our clients' disability claim is processed and acknowledged by SSA.

The Onboarding team essentially converts prospective clients into actual clients They interface with the Social Security Administration (SSA) and, of course, our clients and their loved ones. When communicating with clients, the Onboarding team obtains information that is needed to start representing the client on their claim for benefits. This involves obtaining medical treatment information and resources/income information. Onboarding Specialists also answer questions and appease concerns. Basically, they ensure we have all of the information we need to adequately represent our clients

The pay range for this position is between $16.00 - $18.00/hr with raises and bonuses given regularly to strong performers. Daily bonuses are provided for strong performers. Typically, bonuses for strong performers result in $3-4 per hour in additional pay. A higher starting pay rate may be considered, and is dependent on candidate qualifications, work experience, and skillset.

We also celebrate birthdays ($50 bonus) and work anniversaries ($50 per year you have worked at Quikaid; example, on your 3rd anniversary, you will receive $150)

Requirements:

  • We prefer candidates who have experience working in an office environment (law firm, insurance company, etc.), or experience in speaking with customers directly.
  • Strong and accurate communication skills
  • Must type at least 50 words per minute
  • Intermediate to advanced-level computer literacy (multi-tasking by talking on phone while entering information into our case management system).
  • Positive personality (smile through the phone)
  • Professional demeanor
  • Enthusiastic, friendly, & outgoing
  • Team player - works well as part of a team
  • Self-motivated - can work with little supervision
  • Desire to build an outstanding CAREER At Quikaid, we don't hire people to "have a job" but we hire people who want to "build a career" The sky is the limit here

Technology Requirements:

We provide ALL software you need to perform your job duties, but you are required to provide the hardware listed below (including Windows 10+). You will be required to complete a Tech Certification prior to your Start Date, in which we will review your technology components to ensure they meet the below requirements.

You will not be able to start working at Quikaid until you have the needed equipment and have passed the Tech Certification.

  • You must have a personal computer (PC) with Windows software.
  • MacBooks & ChromeBooks cannot be used.
  • In addition to a PC, you must have an external keyboard, mouse, headset with microphone, and working webcam (for training).
  • You must have a Batter UPS (Uninterruptable Power Supply) with at least 3 surge battery outlets (in case of power outage, this prevents lost work and dropped phone calls). Your computer, modem, and at least one monitor must be plugged into the battery-backed outlets.
  • We require at least two monitors that are at least 24 inches in size to ensure compatibility with Quikaid's software.
  • You must have wired Internet access. WiFi cannot be used due to security and reliability reasons. You will be sent a list of approved modems - you cannot use any unapproved modems due to serious connectivity issues they cause.
  • You must have a quiet place to work in your home (for example, spare bedroom, home office, den, etc.). Background noise is not acceptable.

Benefits:

We provide amazing benefits to our awesome employees Here is a list of our benefits:

  • Health insurance, with multiple plans to choose from based on your needs
  • Dental insurance
  • Vision insurance
  • 15 days of Paid Time Off (PTO) per year, to be used however you would like (sick days, vacation days, personal days, etc.).
  • Paid holidays Enjoy holidays with family and friends, while also getting paid
  • A 401(k) retirement plan with 6% match. For every dollar you invest in your own retirement plan, we also contribute a dollar up to 6% of your compensation
  • Fun celebrations, including company-sponsored contests, birthday bonuses ($50 on your birthday), work anniversary bonuses ($50 per year that you've been employed at Quikaid), and various other celebrations throughout the year. We believe in working hard and having fun
  • We have a generous Break policy You can basically take breaks whenever you want or need to, with 30 minutes of paid break each day.

Other Information:

  • This is for a Monday, July 15th start date. This will allow you to provide sufficient notice to your existing employer (if you are employed currently). This date is not negotiable because we will start training all new employees on this date.
  • Successful candidates will be required to complete a background check and drug screening prior to your Start Date. If you are not going to "pass" your background check and/or drug screening, we would discourage you from applying.
  • If you are invited to interview, the interview will be conducted remotely via video. Generally, you will interview with 1-2 members of our senior management team, approximately 30 minutes per interview. All new hires must complete two rounds of interviews and an aptitude test prior to being offered the position.

Thank you for your interest in developing a career at Quikaid We look forward to receiving your resume and application and getting to know you to determine if there is a great fit

Company DescriptionQuikaid is America's leading Social Security Disability representation firm. We have great company culture, a productive and fun work environment, great leadership and considerable room for career growth We take great care of our employees, including the best benefit program available: health, dental, vision benefits (all paid by the company), 401(k) with company match up to 6% of your compensation, paid holidays, 15 days of Paid Time Off (PTO), which increases to 20 days of PTO on your 5th anniversary, company outings, etc. It really is a great place to work In addition to amazing benefits, we also offer significant promotion and career growth opportunities. We have been growing consistently since our founding, so we continually need employees to take on new challenges. We would love for you to consider joining our awesome team and helping us make a difference in our clients' lives while also helping us continue to build a great company. We look forward to getting to know youCompany DescriptionQuikaid is America's leading Social Security Disability representation firm. We have great company culture, a productive and fun work environment, great leadership and considerable room for career growth We take great care of our employees, including the best benefit program available: health, dental, vision benefits (all paid by the company), 401(k) with company match up to 6% of your compensation, paid holidays, 15 days of Paid Time Off (PTO), which increases to 20 days of PTO on your 5th anniversary, company outings, etc. It really is a great place to work In addition to amazing benefits, we also offer significant promotion and career growth opportunities. We have been growing consistently since our founding, so we continually need employees to take on new challenges. We would love for you to consider joining our awesome team and helping us make a difference in our clients' lives while also helping us continue to build a great company. We look forward to getting to know you

We have other current jobs related to this field that you can find below

  • Vice President, Client Onboarding I

    4 weeks ago

    Orlando, United States The Bank of New York Mellon Full time

    ~Vice President, Client Onboarding~ Bring your ideas. Make history.   BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of...

  • Vice President, Client Onboarding/KYC II

    4 weeks ago

    Orlando, United States The Bank of New York Mellon Full time

    ~Vice President, Client Onboarding~ Bring your ideas. Make history.   BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of...

  • Onboarding Specialist

    2 weeks ago

    Orlando, United States Rightstone Full time

    The OpportunityDescriptionWe're looking for an Onboarding Specialist, working in the Travel, Transport & Logistics industry in Orlando, Florida, United States.Coordinate document flow activities across multiple processes for all company products – both in physical and electronic formats.Support various onboarding functions such as, but not limited to,...

  • Merchant Services

    2 weeks ago

    Orlando, United States Biller Genie Full time

    We are seeking a motivated and detail-oriented Merchant Services Onboarding Specialist to join our dynamic team at Biller Genie. The Merchant Services Onboarding Specialist will play a key role in assessing and analyzing credit risk for our clients, contributing to the growth and success of our business. This role will start as an on-site position,...

  • Merchant Services

    1 week ago

    Orlando, United States Biller Genie Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and detail-oriented Merchant Services – Onboarding Specialist to join our dynamic team at Biller Genie. The Merchant Services – Onboarding Specialist will play a key role in assessing and analyzing credit risk for our clients, contributing to the growth and success of our business.This role will...

  • Merchant Services

    2 weeks ago

    Orlando, United States Biller Genie Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and detail-oriented Merchant Services – Onboarding Specialist to join our dynamic team at Biller Genie. The Merchant Services – Onboarding Specialist will play a key role in assessing and analyzing credit risk for our clients, contributing to the growth and success of our business.This role will...

  • Client Service Specialist

    2 weeks ago

    Orlando, Florida, United States BambooHR Full time

    Job DescriptionJob DescriptionPlease Note: This is a remote position available in the state listed on this job.Essential Job DutiesA Client Service Specialist role at BambooHR doesn't just teach you the ins and outs of one program. Our Client Service Specialists help our clients navigate hiring, performance management, compliance, and everything that goes...

  • Customer Onboarding Coordinator

    4 weeks ago

    Orlando, United States Stax Full time

    Job DescriptionJob DescriptionDescription:As a Customer Onboarding Coordinator, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been activated and equipment deployed. You will deliver training to customers...

  • Customer Onboarding Coordinator

    4 weeks ago

    Orlando, United States Stax Connect Full time

    Job Type Full-time Description As a Customer Onboarding Coordinator, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been activated and equipment deployed. You will deliver training to customers on our...

  • Customer Onboarding Coordinator

    4 weeks ago

    Orlando, United States Stax Connect Full time

    Job Type Full-time Description As a Customer Onboarding Coordinator, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been activated and equipment deployed. You will deliver training to customers on our...

  • Client Service Specialist

    4 weeks ago

    Orlando, United States BambooHR Full time

    Job DescriptionJob DescriptionPlease Note: This is a remote position available in the state listed on this job.Essential Job DutiesA Client Service Specialist role at BambooHR doesn't just teach you the ins and outs of one program. Our Client Service Specialists help our clients navigate hiring, performance management, compliance, and everything that...

  • Onboarding Specialist I

    3 weeks ago

    Orlando, United States Crossfire Consulting Full time

    Job Description This individual will coordinate document flow activities across multiple processes for all products - both in physical and electronic formats. This position will support various onboarding functions such as, but not limited to, contract review and processing, file room organization and maintenance, document receiving and organizing, and...

  • Merchant Services

    2 days ago

    Orlando, United States Biller Genie Full time

    We are seeking a motivated and detail-oriented Merchant Services – Onboarding Specialist to join our dynamic team at Biller Genie. The Merchant Services – Onboarding Specialist will play a key role in assessing and analyzing credit risk for our clients, contributing to the growth and success of our business. This role will start as an on-site position,...

  • Client Services Specialist

    4 weeks ago

    Orlando, United States ES Solutions Full time

    Elite Strategic Solutions, based in the greater Orlando area, is looking for a Client Coordinator. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business Partnerships. Our team of Client Service Specialists are...

  • Onboarding Specialist

    2 weeks ago

    Orlando, Florida, United States ExactCare Pharmacy Full time

    CarepathRx Specialty Pharmacy & Infusion SolutionsLocation: FLTime Type: Full-timePosted on: Posted 3 Days AgoCarepathRx is revolutionizing hospital pharmacy, turning it from a cost center to a revenue generator using innovative technology and top-notch pharmacy services.Job Title: Intake CoordinatorThis role gives you the chance to be part of a team that...

  • Onboarding Specialist

    4 weeks ago

    Orlando, United States ExactCare Pharmacy Full time

    locations FL - Remote CarepathRx Specialty Pharmacy & Infusion Solutions Locationstime type Full timeposted on Posted 3 Days Agojob requisition id R-104215CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.This...

  • Onboarding Specialist

    4 weeks ago

    Orlando, United States ExactCare Pharmacy Full time

    locations FL - Remote CarepathRx Specialty Pharmacy & Infusion Solutions Locations time type Full time posted on Posted 3 Days Ago job requisition id R-104215 CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services. This...

  • Client Services Specialist

    2 weeks ago

    Orlando, Florida, United States OneDigital Full time

    Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling...

  • Client Services Specialist

    4 weeks ago

    Orlando, United States OneDigital Full time

    Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling...

  • Implementation Specialist

    4 days ago

    Orlando, United States RedTeam Software Full time

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Implementation Specialist build long lasting partnerships with new customers, helping them onboard and grow with us. You’ll develop roll-out strategies, execute implementations, conduct training, and increase product adoption. This role is a mix of independent work where...