Evening Client Care Specialist
2 weeks ago
Generally Mon- Thursday 4-9pm, with some options for additional coverage
Job SummaryWe are seeking a Evening Client Care Specialist to join our team. In this role, you will answer calls, greet guests, prepare session rooms, close the office, schedule appointments, and review paperwork.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team requirements
- Attend team meetings during the day as scheduled
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Must complete an online application, including adding a resume on our website before being considered
- Must agree with vision, mission, and guiding principles
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Evening Client Care Specialist
2 weeks ago
Avon, United States Care To Change LLC Full timeHours Generally Mon- Thursday 3-9pm, with some options for additional coverageBenefits/PerksCompetitive CompensationPaid Time Off401KJob SummaryWe are seeking a Evening Client Care Specialist to join our team. In this role, you will answer calls, greet guests, prepare session rooms, close the office, schedule appointments, and review...
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Evening Client Care Specialist
2 weeks ago
Avon, United States Care To Change LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingHoursGenerally Mon- Thursday 4-9pm, with some options for additional coverage Job SummaryWe are seeking a Evening Client Care Specialist to join our team. In this role, you will answer calls, greet guests, prepare session rooms, close the office, schedule appointments, and review...
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Day Time Client Care Specialist
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Day Time Client Care Specialist
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Avon, United States Care To Change LLC Full timeJob DescriptionJob DescriptionOverall Summary of RoleThe Client Care Specialist is responsible for exceptional customer service during assigned business hours. This role includes answering client calls, scheduling sessions, and taking payment. This person is sometimes the first and last person our clients see and is therefore an important part of the client...
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Day Time Client Care Specialist
1 month ago
Avon, United States Care To Change LLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryPaid time offWellness resourcesOverall Summary of RoleThe Client Care Specialist is responsible for exceptional customer service during assigned business hours. This role includes answering client calls, scheduling sessions, and taking payment. This person is sometimes the first and last...
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