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IT Help Desk Technician

1 month ago

Kings County, United States PrideStaff - Visalia, CA Full time
Job DescriptionJob Description

AG Client is seeking an IT Help Desk Technician 

The successful candidate will be responsible for maintaining and improving our computer systems to ensure the smooth running of the packing house operations. The help desk technician is an entry-level position for individuals. Background and knowledge in networking and computers including help desk work recommended.

Responsibilities

  • Install, maintain, and repair hardware and software components of our computer systems.
  • Troubleshoot and resolve issues with software or hardware.
  • Set up and configure workstations with computers and necessary peripheral devices.
  • Check computer hardware to ensure functionality.
  • Maintain and manage our inventory system.
  • Ensure security and privacy of networks and computer systems.
  • Provide technical assistance to staff and train non-technical workers on the business’s computer systems.
  • Schedule regular maintenance and upgrades without deterring others from completing their work.
  • Keep records of repairs and fixes for future reference.
  • Offer timely technical support and teach users how to utilize computers correctly.

Requirements

  • Proven experience as IT Technician or relevant position.
  • Excellent diagnostic and problem-solving skills.
  • Excellent communication ability.
  • Outstanding organizational and management skills.
  • In-depth understanding of diverse computer systems and networks.
  • Certification as IT Technician (e.g., CompTIA A+, Microsoft Certified IT Professional) is an advantage.

Education/Skills/Experience Required

  •  Must be able to effectively communicate and give concise verbal instructions
  • Must be familiar with various Microsoft and Macintosh Operating Systems and loading of software and drivers.

(Must be familiar with newer Operating Systems – Windows 7 Minimum)

  • Follows through on challenging problems and work to resolve them quickly and effectively.
  • Ability to quickly understand systems and how various software, hardware, and networking components work together to produce the technology being used by our staff
  • Must continuously work on becoming familiar with all products and make the effort to learn at every opportunity.
  • High School Diploma.
  • 2 years technical and/or networking experience a plus, but not required.
  • Microsoft Office, Windows OS, Macintosh, Net+ Certification, Office 365
  • 35 – 40 wpm recommended
  • Must be able to lift up to 50lbs.
  • Bilingual in Spanish a plus

This is an outstanding Temp-to-Hire opportunity
Please apply with your updated resume TODAY

Company DescriptionAt PrideStaff, we deliver innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance

Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionAt PrideStaff, we deliver innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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Our Mission: Consistently provide client experiences focused on what they value most.