Field Service Site Specialist

1 month ago


Avon Lake, United States Zobility Full time
Job DescriptionJob Description

Responsibilities:

  • Manage the Site/Service functions supporting a Major Automotive OEM.
  • Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications.
  • Recording results and providing reports to customer management and staff.
  • Must communicate effectively with plant personnel at all levels.
  • Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment.
  • Develop, manage, and apply organizational resources to provide excellent customer and technical support.
  • Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
  • Maintain high standards and professional image of the company.
  • Place orders, track shipments, monitor.

Requirements:

  • 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.
  • Must have a strong work ethic and excellent customer relationship skills.
  • Strong communication skills both internally and externally.
  • Must have strong problem resolution and technical leadership skills.
  • Strong PC capability.
  • Strong knowledge of phosphate coatings, and adhesive and sealants.

Education:

  • BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience.


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