We have other current jobs related to this field that you can find below

  • Manager Client Services

    3 weeks ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Manager Client Services

    3 months ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Manager Client Services

    3 months ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Client Services Representative

    3 weeks ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Tax Senior Manager

    3 weeks ago

    Meridian, United States CohnReznick Full time

    Opportunity ID Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. 7612 Department(s) Tax Location(s) Sunrise Function Tax As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory,...

  • Senior Client Manager

    4 weeks ago

    Meridian, United States Arthur J. Gallagher & Co. Full time

    Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock...

  • Senior Client Manager

    1 month ago

    Meridian, United States Gallagher Full time

    Introduction: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock...

  • Senior Project Manager/Client Account Manager

    3 months ago

    Meridian, United States Waggoner Full time

    Job DescriptionJob DescriptionDescriptionWaggoner Engineering, Inc. is hiring a highly skilled and dynamic Senior Project Manager/Client Account Manager in Meridian, MS!  This role effectively manages all phases of project delivery including initiating, planning, executing, monitoring, controlling and closing. Are you ready to inspire, engage and deliver?...

  • Senior Project Manager/Client Account Manager

    3 months ago

    Meridian, United States Waggoner Full time

    Job DescriptionJob DescriptionDescriptionWaggoner Engineering, Inc. is hiring a highly skilled and dynamic Senior Project Manager/Client Account Manager in Meridian, MS!  This role effectively manages all phases of project delivery including initiating, planning, executing, monitoring, controlling and closing. Are you ready to inspire, engage and deliver?...

  • Dining Services Assistant Manager>

    3 months ago

    Meridian, United States Healthcare Services Group Full time

    Healthcare Services Group - JobID: 596812 [Restaurant Supervisor] As a Dining Services Assistant Manager at Healthcare Services Group, you'll: Often perform the job assignments of the dietary aide, cook, and dishwasher positions; Perform and lead small groups of line staff in food preparation, serving and clean-up activities on varying shifts as needed;...

  • Travel Nurse RN

    2 weeks ago

    Meridian, United States HealthEcareers - Client Full time

    MedPro Healthcare Staffing is seeking a travel nurse RN Med Surg for a travel nursing job in Meridian, Idaho.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 08/26/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelMedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking...

  • Client Care Representative

    4 weeks ago

    Meridian, United States Benjamin Franklin Plumbing Full time

    Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY This position answers...

  • Client Care Representative

    1 month ago

    Meridian, United States Benjamin Franklin Plumbing Full time

    Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY This position answers...

  • Laboratory Manager

    2 months ago

    Meridian, United States CMT Technical Services Full time

    Job DescriptionJob DescriptionPosition DescriptionCMT Technical Services is looking for experienced Laboratory Manager to join our growing operation in Meridian, Idaho. In addition to the opportunity to work on some of the most interesting projects in the area, CMT also offers:Competitive Wages;Benefits, including medical, dental, vision, & life insurance;...

  • Current Client Sales Consultant

    1 month ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Current Client Sales Consultant

    2 months ago

    Meridian, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Physician - Neurology - Meridian, MS

    4 weeks ago

    Meridian, United States HealthEcareers - Client Full time

    Ochsner Health is seeking a Board Certified/Board Eligible General Neurologist to join its well-established Neurology and EMG Center. Ochsner Health is an integrated healthcare system with more than 36,000 employees and over 4,600 employed and affiliated physicians in over 90 medical specialties and subspecialties. It operates 47 hospitals and more than 370...

  • Service Manager

    2 months ago

    Meridian, United States BISHS RV INC Full time

    Job DescriptionJob DescriptionWhat you'll do:Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build and maintain a high performing team of Technicians, Service Advisors, Parts Associates,...

  • Customer Service Representative

    4 weeks ago

    Meridian, United States Ace Handyman Services Full time

    Customer Service Professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers....

  • Guest Service Manager

    2 months ago

    Meridian, United States SCI Hotels LLC Full time

    Job DescriptionJob DescriptionThe Country Inn & Suites - Boise in Meridian ID is seeking an experienced hotel operations professional to join their team as the full-time Guest Service Manager. The Guest Service Manager’s primary responsibility is to assist the General Manager in achieving the hotel’s long-range profit and revenue goals by directing the...

Manager Client Services

2 months ago

Meridian, United States Paylocity Full time
Job DescriptionJob DescriptionDescription:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.


While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.


We give our employees what they need to succeed, including great benefits and perks We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too At Paylocity, people matter most and have always been at the heart of our business.


Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.


Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us


Position Overview


This Client Services Manager role will support the Enterprise tier in the West region. You will play a pivotal role in ensuring client satisfaction and retention. You will develop strategies to effectively address issues, proactively service highly complex clients and prepare and lead a team of Executive Account Managers. Your success in this role is driven by your proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. As a Client Services Manager, you will work with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business.


Primary Responsibilities


The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop strategies and initiatives to enhance and maintain client satisfaction and retention.
  • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk.
  • Facilitate continuous learning opportunities to expand the knowledge base of your staff.
  • Offer proactive development opportunities aligned with corporate goals and values.
  • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values.
  • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment.
  • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one.
  • Generate creative solutions and innovative ideas to increase employee engagement and retention.
  • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation.
  • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances.
  • This job requires up to 25% travel for internal and/or client-facing meetings
  • This role is a hybrid working model and consists of weekly in-office requirements

Education and Experience State the minimum education, experience, skills, and certifications/training required to successfully perform the job.

  • Bachelors degree or equivalent education and experience required
  • 2+ years of previous leadership experience in a customer service/customer relationship role
  • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs)
  • Experience with leading other leaders preferred
  • Previous experience in HCM/Direct Payroll Industry
  • Experience working with payroll, HCM, or HRIS software
  • Excellent knowledge of MS Office, including MS Excel
  • Strong interpersonal skills

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.


We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.


This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Requirements: