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Point of Sale System Coordinator

2 months ago

Durham, United States Durham Co-op Market Full time
Job DescriptionJob Description

Objective: To maintain accurate, up-to-date price files and shelf tags for all items in the store. To coordinate
store specials, batches, and signage.

Status: Full-time position, paid hourly

Location: In-person, Durham, NC

Reports to: General Manager

Pay Range: $18-$21 per hour

Responsibilities:
Excellence in customer service is our primary goal. No other task should ever come before serving our customers.

I. Specials and Signage
a. Enter sale batches into the POS system coordinating with department buyers and managers.
b. Ensure scanning accuracy of all sale items at all times.
c. Coordinate with department managers to ensure accurate and timely sale signage at all times.
d. Manufacture and print all sale signage, in coordination with department heads.
e. In coordination with the marketing department and department managers, create and maintain
templates for all sales signage.

II. Pricing
a. Maintain pricing margins for each department, sub-department, and category.
b. Monitor invoices and price catalogs for changes in wholesale prices.
c. Analyze sales and inventory data to determine achieved margins.
d. Work with department managers to set prices to achieve margin goals, as determined by the
General Manager.

III. POS Maintenance
a. Ensure accurate price records for all items in store.
b. Enter new products, delete discontinued items and enter price changes promptly and accurately
into inventory records on POS system from information received from department managers.
Correctly enter tax and food stamp status.
c. Generate reports on product movement for buyers and managers as requested.
d. Maintain flipcharts with accurate PLUs.
e. Generate shelf tags for new items and price changes. Spot-check shelf tags throughout the store on a
rotation basis. Investigate and correct reported discrepancies between shelf tags and scanning
prices.
f. Train appropriate staff in use of system, and monitor their access for accuracy and competency.

IV. Other Responsibilities
a. Attend department meetings, storewide meetings, and training as scheduled.
b. Perform other tasks assigned by the General Manager.
c. Coordinate and participate in quarterly physical inventory counts.
d. Become familiar with and able to explain Co-op membership simply, efficiently, and completely.
e. Become familiar with the products carried at Durham Co-op Market and where they are located
throughout the store. Gather product information from training, vendors, and experienced staff.
f. Work shifts as assigned, informing the General Manager of any difficulties in working assigned shifts
as soon as possible.
g. Arrive at work allowing enough time to clock in at the assigned time and be on the floor ready to
begin work.
h. Use store computers for business use only.
i. Keep the supervisor informed of any problems or ideas.
j. Treat customer service as the top priority.
k. Know and follow store policies and procedures.

Qualifications:
• Experience with and knowledge of computer systems and software.
• Problem solving skills.
• Accuracy and extreme attention to detail.
• Experience in a retail environment.
• Experience with ECRS Catapult (POS), Windows Server, SQL preferred

Work Environment
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform essential functions. Promoting at all times mutual respect for customers and
staff.


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to
this job at any time.

Company DescriptionDurham Co-op Market is a cooperatively owned grocery store on West Chapel Hill Street in Durham, NC. The co-op is open to all shoppers and offers local, organic, and natural food and other products. DCM reinvests profits back into the community, practices sustainability, and fosters a positive, respectful workplace.Company DescriptionDurham Co-op Market is a cooperatively owned grocery store on West Chapel Hill Street in Durham, NC. The co-op is open to all shoppers and offers local, organic, and natural food and other products. DCM reinvests profits back into the community, practices sustainability, and fosters a positive, respectful workplace.