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Property Manager I
3 months ago
A full service multifamily real estate firm, ROSS Companies, is looking for an experienced Property Manager I in Williamsburg, VA. Your role will play a pivotal part in maintaining maintaining the property, handling tenant relations, and ensuring compliance with relevant laws and regulations.
Responsibilities:
- Maximize apartment occupancy while minimizing delinquency and bad debt balance of rental payments.
- Perform routine community inspections of all areas to maintain satisfactory physical appearance of community buildings, grounds and public areas.
- Perform inspections of all apartments in order to determine resident occupancy, satisfactory housekeeping, maintenance concerns, proper functioning of all appliances, fixtures and smoke detectors, and HVAC equipment (including filters).
- Properly document inspection information as required and exercise steps necessary to correct any deficiencies or violations.
- Maintain apartment occupancy standards and enforce lease provisions, community rules, and regulations.
- Must have the ability of appropriate and effective conduct during emergency situations.
- Eliminate safety hazards to residents, public, and employees in the workplace and promptly report hazards.
- Maintain confidentiality about the business affairs of the company, community, residents, and employees as outlined in the Confidentiality Policy.
- Maintain communications with residents, employees, Regional Property Managers, vendors, owners, government agencies, and ROSS Management personnel, or any other resources concerning management and related community issues.
- Supervise, motivate, evaluate, and maintain positive relations with all vendors and contractors.
- Respond immediately to emergency situations to ensure resident and employee safety.
- Submit any insurance and/or incident reports concerning community losses, damages, resident claims or security issues.
- Manage apartment turnover process in accordance with ROSS Management Services standards.
- Assist with preparation of annual community income/expense budget.
- Recommend improvements to and/or upgrade of current capital expense items for budget purposes.
- Responsible for on-site petty cash fund.
- Adhere to accounts payable procedures for timely completion, accuracy, and transmittal.
- Respond and properly communicate to resident and community employees regarding any issues or concerns.
- Ensure staff complies with Fair Housing Standards and policies established by the community and the management company.
- Execute marketing techniques, advertising, and market surveys to achieve high occupancy levels and minimize vacancy loss.
- Stay abreast of current market trends within the community’s competitive set.
- Manage preparation of weekly rental reports, service order reports, month-end reports, boiler logs and notices of accident of loss or employee injury.
- Manage the completion of market surveys ensuring accuracy of comparable rental information.
- Communicate to sales staff market information and provide guidance to overcome challenges.
Qualifications:
- 5+ years experience managing a hotel property or multi-family housing property, leasing and/or sales experience, maintenance knowledge, employee supervision, and resident, prospect and client relations.
- Excellent organizational and administrative abilities.
- Excellent interpersonal, written, and verbal communication skills.
- Detail oriented with ability to analyze issues and utilize superb problem solving skills in decision-making.
- Must possess proficient computer skills and familiarity with property management software.
- Bachelors Degree in Residential Property Management or Business Administration, preferred. Experience will be considered in lieu of college degree.
ROSS Companies is an Equal Employment Opportunity Employer.
Company DescriptionOver 40 years, ROSS has managed nearly 38,000 apartments in 79 properties across the Mid-Atlantic. From leasing to living, our dedication to resident satisfaction stands apart. As one of the most active multifamily property management companies in the region, ROSS is focused on creating vibrant communities through a rigorous approach to onsite management and value-added services.Company DescriptionROSS Companies, a premier owner, renovator and manager of multifamily assets in the Mid-Atlantic region since 1983.