Ambulance Dispatcher- FT 2nd Shift M-F and weekends IMMEDIATE START

2 weeks ago


Houston, United States Orion EMS Full time
Job DescriptionJob Description

Job description

Do you go ABOVE AND BEYOND for your team and clientele?

Do you thrive in a fast paced environment?

Do you pride yourself on your work ethic?

Are you a team player?

Do you want to be a part of something BIGGER?

Come join the ORION EMS team...

About Us:
Orion EMS is a leading provider of non-emergency medical services dedicated to saving lives and delivering exceptional care. With a commitment to excellence and innovation, we serve our community with pride and professionalism.

Position Overview:
We are seeking a dynamic and motivated individual to join our team as a Customer Service Dispatcher. As the first point of contact for our clients, you will play a crucial role in ensuring timely and efficient dispatch of our emergency medical services. FULL-TIME 2nd Shift Weekend availability is a MUST

Responsibilities:

  • Receive non-emergency calls and inquiries from clients, healthcare professionals, and the general public.
  • Gather essential information including location, nature of the request, and any pertinent details.
  • Dispatch appropriate medical response teams based on the nature and urgency of the situation.
  • Coordinate with field personnel to ensure timely arrival to the patient or facility.
  • Provide reassurance and support to callers while maintaining professionalism and composure.
  • Document all calls and dispatch activities accurately and efficiently.
  • Collaborate with other team members to optimize response times and service delivery.

Requirements:

  • Previous experience in customer service or dispatching preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to remain calm and focused under pressure.
  • Strong organizational skills with attention to detail.
  • Proficiency in computer systems and software applications.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional development.
  • A supportive and collaborative work environment.
  • Making a meaningful difference in the lives of others.

How to Apply:
If you are passionate about making a difference and thrive in a fast-paced environment, we want to hear from you Please submit your interest.

Orion EMS is an equal opportunity employer committed to diversity and inclusion in the workplace.

Job Type: Full-time

Pay: $19.03 - $20.19 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • 12 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overnight shift
  • Weekends as needed

Ability to Relocate:

  • Houston, TX 77008: Relocate before starting work (Required)

Work Location: In person



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