Counter Sales Lead

5 days ago

Gonzales, United States Acme Refrigeration Full time
Job DescriptionJob Description

The Lead Counter Sales Associate is responsible for providing excellent sales and service at the counter at one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies and handling elevated issues. The Lead must be conversant with and have a solid knowledge of the products sold at the Sales Center. The Lead will assist in supervising and training other Counter Sales Associates as well as assist management with daily operations. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

  • Represent GEMAIRE as a leader in the industry ensuring maximum sales.
  • Interact with internal and outside salespeople, vendors and contractors.
  • As directed by Sales Center Manager, responsible for preparing and completing weekly cycle
  • counts, timely processing and return of in-warranty items to manufacturers, handling freight
  • claims for missing or damaged equipment/supplies, handling of intra-store transfers and
  • promoting sales of monthly specialty items.
  • As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the
  • arrival of equipment and supplies for resale; properly track incoming merchandise and special
  • orders; and assist warehouse personnel when needed.
  • Maintain current knowledge of customer credit status and strict maintenance of credit codes on
  • sales to customers.
  • Responsible for showroom merchandising and re-stocking product. Assist in resolving customer relations problems with both dealers and end users.
  • Assist Territory Sales Managers with product information, availability, pricing and special factors
  • when needed.
  • Complete sales order process for customers with efforts to up-sell associated items.

Perform other duties as assigned.

Required Qualifications

  • Minimum 1+ year experience in HVAC, customer Service, warehousing/distribution or retail.
  • Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level
  • preferred.
  • Proven success in sales and providing excellent customer service.
  • Strong interpersonal skills including sales, problem solving and customer service.
  • Ability to work independently; meet assigned goals and objectives in designated time frames.
  • Ability to multitask and work in a fast-paced environment. A willingness to learn and grow with our Company.
  • Knowledge of Microsoft Office products.
  • Proven commitment to customer service and a safe work environment.

 

Preferred Qualifications

  • Experience in a wholesale HVAC equipment supply house preferred.
  • Bachelor’s or Associate’s Degree preferred.
  • Bilingual (Spanish) preferred.
Company DescriptionFor over 75 years Acme Refrigeration has been a full-service wholesaler of heating, ventilation, air conditioning, and refrigeration products. Adrian E. Kaiser, Sr. founded Acme with the first location on North Street in Baton Rouge, Louisiana. in 1945. Since that time, Acme Refrigeration has grown to over 18 branch locations serving the state of Louisiana and extending into Mississippi. In this area, we are known as one of the leading refrigeration wholesalers as well as a leading distributor of HVAC equipment and parts.

Some of the many quality products that we sell include Rheem and Comfortmaker Air Conditioning and Heating Equipment, Friedrich Air Conditioners, Tecumseh Refrigeration Equipment , Scotsman Ice Machines, Mitsubishi ductless Air Conditioners, Cooling Towers, , Aprilaire Humidifiers, Honeywell Thermostats and Controls, Johnson Controls, John Mansville Insulation, and Glassfloss Air FiltersCompany DescriptionFor over 75 years Acme Refrigeration has been a full-service wholesaler of heating, ventilation, air conditioning, and refrigeration products. Adrian E. Kaiser, Sr. founded Acme with the first location on North Street in Baton Rouge, Louisiana. in 1945. Since that time, Acme Refrigeration has grown to over 18 branch locations serving the state of Louisiana and extending into Mississippi. In this area, we are known as one of the leading refrigeration wholesalers as well as a leading distributor of HVAC equipment and parts.\r
\r
Some of the many quality products that we sell include Rheem and Comfortmaker Air Conditioning and Heating Equipment, Friedrich Air Conditioners, Tecumseh Refrigeration Equipment , Scotsman Ice Machines, Mitsubishi ductless Air Conditioners, Cooling Towers, , Aprilaire Humidifiers, Honeywell Thermostats and Controls, Johnson Controls, John Mansville Insulation, and Glassfloss Air Filters

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