Patient Service Representative
3 weeks ago
2280701-CMN-Patient Service Representative
Ideal candidate: Motivated, self-starter, team player
Required Qualifications:
• High School Diploma
• Fully vaccinated and boosted for COVID
• Experience with medical insurance, referral processes, and benefit plans
• 1 year recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• Associates degree or higher college education
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
COVID-19 Vaccine (Facility Guideline): Required - No Exemptions
Flu Vaccine (Facility Guideline): Unknown
Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.-
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