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Technical Specialist- Senior

3 months ago

Raleigh, United States Serigor Inc. Full time
Job DescriptionJob DescriptionJob Title: Technical Specialist- Senior (HYBRID)
Location: Raleigh, NC
Duration: 12+ Months

Job Description:
Contractor needed to assist with client's decision to source mainframe services while also migrating from all CA mainframe software to IBM software.

15 PCT Installing Software
  • Install software using standard State naming conventions and standards. Each vendor product is unique to install, customize, maintain, and support. Download vendor software to client systems and verify installation according to vendor guidelines and recommendations including SMP/E. Coordinate with multiple vendors and client/Customer systems programming and application staff concerning required patches, fix packs and maintenance upgrades as needed to reduce and mitigate possible software outages.

30 PCT
Customizing Software
  • Work closely with other client teams to set security rules using z/OS Resource Access Control Facility (RACF) and product specific security features. Also coordinate the implementation of other systems interfaces for access to Transaction Services.
  • Schedule and test, during off peak times, software upgrades and patches to reduce the impact on production work. Coordinate this testing with clients and other client staff to reduce impact to other system software and operating system changes.
  • Document new systems in User’s Guide and make copies available to client Service Delivery Division and compose technical information bulletins detailing the impact on clients and outlining any changes they may have to make.

20 PCT Monitoring and Tuning Systems Software
  • Use specialized software to monitor systems performance. Make the necessary adjustments as needed to provide maximum performance of system software. Make recommendations to clients on application changes as needed to provide better code reuse, performance gains and data throughput. If there is an application problem, work with the appropriate client to resolve the issue in a timely manner, which may involve other Service Delivery personnel.

30 PCT Solving Problems
  • Analyze problems reported by clients and internal staff; work with vendor to determine solutions and establish corrective action plan; assist clients and internal staff with related questions.

5 PCT
  • Training

Skills:
 SkillRequired / DesiredAmountof ExperienceIBM IZPCARequired 5Yearsz/OS Resource Access Control Facility (RACF)Required 5YearsIBM CognosRequired 5Years

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