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Customer Service Specialist

2 months ago


Ottumwa, United States Palmer Group Full time $17
Job DescriptionJob Description

An award-winning financial solutions company in southeast Iowa is searching for a Customer Service Specialist. An organized, tech-savvy, and detail-oriented individual with strong communication skills will excel in this role. Apply today to be considered

Work Model:

  • On-Site

What you will do:

  • Process paperwork in departmental queues timely and accurately
  • Ensure proper application of and compliance with internal regulatory standards
  • Implement policies and procedures in daily work
  • Complete entry of new accounts, account transfers/closures, and client information changes 
  • Work through wire requests, incoming checks, and insufficient fund notices
  • Create and update system IDs

What you will need to be successful:

  • 1+ years of data entry/paperwork processing experience
  • Strong Microsoft Office skills
  • Strong attention to detail and problem-solving skills
  • Experience with database software is a plus
  • Knowledgeable regarding technology
  • Independent and reliable

Benefits overview: 

  • 401k 
  • Major health insurances  
  • Employee Stock Ownership Plan (ESOP)  
  • Click here for a complete list of benefits 
Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
\r
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.