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Automotive Service Manager

3 months ago

Fort Wayne, United States Automotive Dealership Full time
Job DescriptionJob Description

We are seeking an experienced Service Manager to oversee the service department of a large Automotive Dealership in the Fort Wayne, Indiana area.

Position Summary:
Responsible for overseeing daily operations by providing strong leadership to a team of Service Advisors, Automotive Technicians, and Detailers while maximizing departmental profitability and delivering an exceptional maintenance and repair experience for customers.

Essential Job Functions

  • Hire, Manage, Train, and Retain service department personnel
  • Effectively and efficiently schedule multiple jobs and technicians
  • Manage appointments, process repair orders, quotes, and invoices
  • Manage range of vehicle parts and accessories
  • Internal coordination of service work
  • Manage cost and time for work to be performed
  • Establish and maintain great relationship with customers
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications

  • 5+ years of management experience in an Automotive Service Department
  • Must be able to demonstrate proven track record of success
  • Must have the ability to work Saturdays as needed
  • Must have a positive can-do attitude
  • Able to evolve and adapt to changing business needs