Customer Service Teammate

4 weeks ago


Louisville, United States Breakaway Consultants Full time
Job DescriptionJob Description

We are seeking a Customer Service Teammate to join our call center team You will be responsible for helping customers on the phone by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle incoming customer calls: inquiries, product information and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, phone sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionBreakaway Consultants is an executive search firm that represents many industries across the nation, we pride ourselves in finding the right fit for employees and employers.Company DescriptionBreakaway Consultants is an executive search firm that represents many industries across the nation, we pride ourselves in finding the right fit for employees and employers.
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