General Manager

4 weeks ago


Temple Terraces, United States Phoenix Lebanese Restaurant Full time $3,500 - $4,500
Job DescriptionJob Description

Preferred Experience:

  • Experience in Lebanese/Mediterranean food
  • Speak English/Arabic
  • Must have reliable transportation
  • Working Hours:
    • 6 days; 9 am to 4 pm
    • Must be willing to work overtime if needed

Job Overview:
The Restaurant General Manager (GM) is responsible for overseeing all aspects of restaurant operations, ensuring exceptional guest experiences, and managing the overall profitability and efficiency of the establishment. The GM will lead and manage the restaurant staff, maintain a high standard of food quality, service, and cleanliness, and ensure compliance with health and safety regulations. This role requires a combination of leadership, business acumen, and customer service skills to drive success and growth for the restaurant.

Key Responsibilities:

  1. Operational Management:

    • Oversee daily restaurant operations, including opening and closing procedures.
    • Ensure all food safety and sanitation standards are strictly adhered to.
    • Maintain high levels of cleanliness and organization within the restaurant.
  2. Team Leadership:

    • Recruit, hire, train, and manage restaurant staff, including chefs, waitstaff, and support staff.
    • Develop and implement staff schedules to optimize labor costs and meet business demands.
    • Foster a positive work environment and maintain high staff morale through effective communication and leadership.
  3. Customer Service:

    • Ensure exceptional guest experiences by maintaining high standards of food quality and service.
    • Address customer complaints and feedback promptly and effectively.
    • Implement customer service training programs for staff.
  4. Financial Management:

    • Manage the restaurant’s budget, monitor financial performance, and analyze sales reports.
    • Control operational costs and identify areas for cost savings.
    • Develop and implement strategies to increase revenue and profitability.
  5. Inventory and Supply Chain:

    • Oversee inventory management, including ordering supplies and managing vendor relationships.
    • Ensure proper stock levels are maintained and minimize waste.
  6. Marketing and Promotions:

    • Develop and execute marketing plans to attract new customers and retain existing ones.
    • Plan and manage promotional events and activities.
  7. Compliance and Safety:

    • Ensure compliance with all local, state, and federal regulations, including health and safety standards.
    • Conduct regular safety training and inspections to maintain a safe working environment.
  8. Reporting:

    • Prepare regular reports on restaurant performance, including sales, costs, and customer satisfaction.
    • Present findings and recommendations to upper management.

Qualifications:

  • Proven experience as a Restaurant General Manager or in a similar managerial role.
  • Strong understanding of restaurant management best practices.
  • Excellent leadership and organizational skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in restaurant management software and financial reporting.
  • Exceptional customer service skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.

 

Company DescriptionOur restaurant will officially open and begin welcoming customers starting in September 2024.Company DescriptionOur restaurant will officially open and begin welcoming customers starting in September 2024.
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