Privileging Coordinator

2 months ago

Dallas, United States ACCESS TELECARE Full time
Job DescriptionJob Description

Who we are:

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.


What you’ll be responsible for:

The Privileging Coordinator works as the point of contact for our client facility Medical Staff Offices. They are responsible for ensuring all physician privileges are granted and re-appointments are completed every 2 years. Between these privileging cycles they are the point of contact for the MSO. Works closely with the Credentialing and Licensing teams to support their process and to ensure clean and current provider credentialing files.


What you’ll work on:

  • Work with internal teams to ensure files are prepared for privileging process at all client facilities
  • Build and maintain strong working relationships both internally and externally
  • Participate in new client Kick Off Calls
  • Report status of all new implementation privileges weekly
  • Review applications/re-appointments to ensure accuracy and completion
  • Use credentialing system to process all facility privilege – ECHO
  • Follow up with facilities and answer any requests they have to complete privileging files for approval
  • Make sure applications have been received, document all progress, and ensure all deadlines are met
  • Escalate issues to management as necessary
  • Ensure work and product standards are of the highest level
  • Correspond with physicians as needed to obtain information in a professional manner
  • Other projects as assigned by management


What you’ll bring to Access TeleCare:

  • Bachelor’s degree preferred or high school diploma with 3 years’ experience in medical staff field
  • Demonstrated ability to collaborate and provide exemplary customer service via verbal and written means with internal customers, hospitals, and vendors in a diverse and distributed team environment
  • Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating system
  • Ability to balance multiple projects concurrently, follow through and focus on details
  • Understanding of medical terminology
  • Ability to work effectively under deadlines and self-manage multiple projects simultaneously
  • Strong analytical, organizational, and time management skills
  • Flexibility and adaptability in a remote and fast-paced environment
  • Ability to remain in a stationary position 50% of the time

Company Perks:

  • Health Insurance (Medical, Dental, Vision)
  • Health Savings Account
  • Flexible Spending (Medical and Dependent Care)
  • Employer Paid Life and AD&D (Supplemental available)
  • Paid Time Off, Sick Leave, Wellness Days, and Paid Holidays

About our recruitment process:
We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.

Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

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