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Call Center Representative

2 months ago

Chicago, United States Global Hub Full time $18 - $23
Job DescriptionJob Description

Are you a friendly and outgoing individual with excellent communication skills?

We're seeking a dedicated Customer Service Representative to join our team in Chicago. If you enjoy helping others and have a passion for providing exceptional customer service, this is the perfect opportunity for you

Responsibilities:

  • Handle Inbound Calls: Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.
  • Provide Excellent Customer Service: Resolve customer issues and complaints in a timely and efficient manner.
  • Process Orders: Process customer orders accurately and efficiently.
  • Update Customer Information: Maintain accurate customer records and information.
  • Contribute to a Positive Team Environment: Work collaboratively with team members to achieve shared goals.

Qualifications:

  • Strong interpersonal and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving and conflict resolution skills
  • Positive and enthusiastic attitude
  • Previous experience in customer service is preferred but not required

Benefits:

  • Competitive salary and benefits package
  • Opportunities for growth and advancement
  • Flexible scheduling options
  • Supportive and friendly work environment

Join our team and make a difference

Please submit your resume and our HR team will get back to you