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GreenDrop Customer Service Attendant

3 months ago

Norristown, United States Savers Value Village Full time
Job DescriptionJob DescriptionJob Title: GreenDrop Attendant - Floater
 Who we are:  GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.  
GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com. 
[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]   What you can expect: 
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
  • We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  What you get: Comprehensive onboarding and training from day one. 
In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 
Benefits offerings including: 
  • Bundled health plans such as medical, Rx, dental and vision.
  • Company-paid life insurance for extra protection and peace of mind.
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

What you’ll be working on: 
  • The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
  • The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following: 
  • Always greet donors in a friendly manner, in full GreenDrop uniform.
  • Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
  • Assist donors with their donations and help to unload their vehicles.
  • Wear a tablet holder while recording donor information on the company iPad.
  • Assist truck driver during donation pick-ups.
  • Organize donations in the stock room.
  • Maintain the cleanliness of the site, both inside and outside.
  • Fill out supply orders to keep the site stocked with the necessary tools for job completion.
  • Other duties assigned by the manager.
  • Must be able to be on-site during working hours.
  • Must be able to perform essential job functions with or without reasonable accommodations.

What you have: 
  • Ability to work independently without continuous supervision.
  • Have an outstanding ability to interact with people.
  • Strong desire to provide magnificent service.
  • Able and willing to lift up to 50lbs continuously throughout the day.
  • Ability to work in outside conditions within the different seasons.
  • Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
  • Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.

Minimum Age Requirements:  
  • Must be at least 18 years of age.

FLSA: Hourly 
Travel: Between sites as needed.  
Work Type/Location: 433 Egypt Rd., Norristown, PA 19403 and 18 Lightcap Rd., Pottstown, PA 19464 
Savers/GreenDrop is an E-Verify employer