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Front Desk

2 months ago

Brookings, United States Ocean Suites Motel Full time $15 - $16
Job DescriptionJob DescriptionPlease note an applicant will only be considered if they currently live within 15 miles of the Brookings/Harbor, Oregon area.  If you do not currently live here and have a place of residence, please submit your application after you have made the move. Thank you

Hours
30 HOURS PER WEEK:  Wednesday through Sunday 4 p.m. to 10 p.m.

****TRAINING PERIOD:  To give you the most experience with all facets of the front desk, you will work WEDNESDAY THROUGH SUNDAY 12 P.M. TO 8 P.M. Once your training period ends, your regular schedule of 4 p.m. to 10 p.m. beghins.

We are looking for someone who, from time to time, is able to pick up an extra shift or swap shifts should the need arise.

Benefits/Perks
  • tuition assistance for college students
  • up to 40 hours paid time off per year
  • paid on-site lunch
Tasks and Responsibilities include but are not limited to:

  • handling all aspects of the reservation process
  • assisting guests
  • closing the office
  • processing payments
  • completing daily settlements
  • cleaning the office areas
  • coordinating with housekeeping regarding room status/room and guest needs
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Required Knowledge/Skills/Job Qualifications:

  • 1 year+ of experience as a motel front desk or very busy office/call center within the past 3 years
  • excellent customer service and problem-solving skills
  • basic computer skills - Microsoft Office (version 2019 or later) or Google Workspace programs***
  • basic math and English skills***
  • able to type a minimum of 30 wpm with 95% accuracy or higher***
  • Spanish helpful but not required
  • friendly, pleasant phone voice
  • cheery, outgoing demeanor
  • ability to deal calmly and politely with difficult people and difficult situations
  • ability to work well in high pressure situations
  • ability to work independently
  • ability to exercise good judgement
  • neat handwriting
***Tests will be given in these areas during your interview)