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Customer Service Supervisor
2 months ago
- Main point of contact for external customers and moving their orders through the system.
- Daily communication (phone, email) with customers to manage the company's sales orders.
- Direct warehouse team on the prioritization of orders and workflow.
- Work with sales team members to communicate freight rates, timing of deliveries and unexpected developments.
- Input orders into the CRM and manage every sales order from creating to invoicing
Company DescriptionSteelhide, LLC, dba Roser USA is the North American distributor of Roser stone coated steel roofing products. We operate our main DC out of Dallas and ship all over the US & Canada. Our operations in Dallas service the local market and we LTL throughout the country. We are a small team that goes above and beyond to meet the needs of the customer.Company DescriptionSteelhide, LLC, dba Roser USA is the North American distributor of Roser stone coated steel roofing products. We operate our main DC out of Dallas and ship all over the US & Canada. Our operations in Dallas service the local market and we LTL throughout the country. We are a small team that goes above and beyond to meet the needs of the customer.