Urgent Care Front Desk

1 month ago


Los Angeles, United States Emergent Care Associates INC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job SummaryWe are seeking a Medical Assistant to join our team As a front desk personnel of an urgent care, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, must be a medical assistant with front desk and insurance knowledge and works well independently and within a team. 
Responsibilities 
  • Greet patients who walk through the door
  • Ascertain their needs and get them checked in
  • Pull their medical records, or take a new patient history
  • Answer the phone and schedule appointments or answer patient questions
  • Maintain comprehensive medical records, as needed
  • Must have an understanding of HIPPA compliance
Qualifications
  • Strong customer service skills
  • Excellent organizational skills
  • Attention to detail
  • Familiarity with basic computer programs, such as the Microsoft Office suite
  • Previous office experience desired
  • Must know how to handle medical records 
  • Must be a Medical Assistant 
  • Must have at least 3 years of experience in this filed 

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