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Administrative Assistant

4 months ago

Billings Metropolitan Area, United States Pro-TechSteel LLC Full time
Job DescriptionJob Description

Are you a highly organized, customer-focused professional ready to join an exciting team? We're looking for a dynamic Pickup Coordinator/Administrator to be the face of our company at the pickup point In this fast-paced role, you'll be the frontline contact for customers collecting their orders, ensuring a seamless and exceptional experience every time. If you're a multitasking wizard with a passion for providing outstanding service, we want you on our team

Key Responsibilities:

  • Be the friendly voice on the other end of the line Answer incoming phone calls, address customer inquiries, and direct calls with a smile.
  • Assist customers with order pickups, delivering exceptional service and assistance every step of the way.
  • Accurately and efficiently process and place small orders – attention to detail is key
  • Scan and manage paperwork related to orders, keeping our records impeccable.
  • Keep the pickup area spotless and organized to ensure a smooth customer experience.
  • Team up with colleagues to resolve any customer issues or concerns promptly and professionally.
  • Stay on top of company policies and procedures, ensuring compliance at all times.

Qualifications:

  • Master multitasker with an eagle eye for detail.
  • Outstanding customer service and interpersonal skills – you're a people person
  • Proficient with office equipment and computer software, including scanning tools – tech-savvy is a must
  • Ability to handle a high volume of phone calls like a pro.
  • Superbly organized with top-notch time-management skills.
  • Previous experience in a similar role is a bonus, but we're willing to train the right superstar

How to Apply:

If you're a highly motivated individual who thrives in a fast-paced environment and is passionate about delivering top-notch customer service, we want to hear from you

Company DescriptionPro-Tech Steel is the region's top manufacturer of steel panels, trim, and accessories. We excel in planning, producing, and delivering superior products across the western regions. At Pro-Tech Steel, we are dedicated to serving our community with unmatched quality and fast turnaround times. Integrity and honesty are our core values, always honoring God.Company DescriptionPro-Tech Steel is the region's top manufacturer of steel panels, trim, and accessories. We excel in planning, producing, and delivering superior products across the western regions. At Pro-Tech Steel, we are dedicated to serving our community with unmatched quality and fast turnaround times. Integrity and honesty are our core values, always honoring God.