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Desktop Engineer

1 month ago

Jersey City, United States IT Accel Full time
Job DescriptionJob Description

Desktop Engineer | On-Site Jersey City or NYC
 

Description:

  • Function as a product owner for all workplace technology – desktops, peripherals, VDI and mobile platforms
  • Evaluates, conducts R&D, selects, engineers all workplace technology used by the firm.
  • Expected to be intimately familiar with workplace technology domain, including latest offerings from major vendors.
  • Define and periodically revisit workplace technology strategy to ensure alignment with the firm's expectations and industry direction.
  • Collaborates with broader infrastructure team to ensure workplace technology is operating at peak performance.
  • Collaborates with cybersecurity team to ensure workplace technology meets the firm's security policies.
  • Manage intake and packaging of all 3rd party desktop applications.
  • Manage platform updates, including OS, firmware, and security patches.
  • Manage endpoint inventory.
  • Continuously engages with all lines of business to solicit feedback and improve workplace productivity and experience.
  • Create test plans to ensure all workplace technology platforms meet technical, user interface and security requirements.
  • Define, periodically review, and optimize operational metrics.
  • Serve as a mentor and escalation point for our Workplace Tech Support Team.
  • Ensure all employees are properly trained to use all workplace technology platforms.
  • Engage with cross functional teams in other technology initiatives and projects.
  • Create supporting documentation for various audiences.
  • Assists with budget management and forecasting.

You'll need to have:

  • 5-7+ years of experience with VDI and/or DaaS (VMware, Microsoft) solution implementation, OS Imaging for VDI and cloud desktop environments as well as user profile and thin client engineering.
  • Extensive experience with how to secure workplace technology and knowledge of industry best practices.
  • Strong application packaging experience for Windows applications.
  • Strong knowledge of Apple IOS and HW in an Enterprise use case and leveraging JAMF for Apple device management.
  • Understanding of Azure cloud platform especially with Microsoft 365, Cloud management software products like Terraform or Nerdio, Azure Image Library, Azure Active Directory concepts, Network protocols/services and Network Infrastructure.
  • Strong experience in design, architecture and management using SCCM or MECM and Intune in Windows 10/11 Deployment: In-place upgrade, OS refresh and replace.
  • Experience as solution lead managing projects, solution roadmap, POC and leading initiatives with minimal direction throughout the project lifecycle.
  • Experience with Windows Autopilot as a modern OS deployment solution with strong understanding of the mechanics and processes for developing end to end provisioning processes through MS Intune including images, software deployment, and patching.
  • Exposure in co-management (Intune + MECM) as part of modern device management transformation.
  • Experience in PowerShell, VBScript, WMI scripting and automation. (REQUIRED)
  • Exposure to Microsoft Graph, Azure Alerts and Monitoring, Endpoint Analytics.
Company DescriptionIT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world’s most respected corporations.Company DescriptionIT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world’s most respected corporations.