Medical Receptionist

4 weeks ago

Las Vegas, United States Center For Sight Eva I Liang MD PC Full time
Job DescriptionJob Description

Summary of Duties:

Under the direction of the Front Desk Manager, to ensure and assist with efficient operations of the Front Desk Department including but not limited to: Greeting patients, Patient Check-In/Out, Updating demographics, Scheduling, Insurance Coverage, Outgoing Referrals, Voicemails and Interoffice Communications.

Primary Duties: (* = essential functions)

  • To cheerfully and professionally greet and assist all patients within the practice*
  • To obtain patient demographic information and accurately input into the EMR*
  • To verify patient insurance information at each visit*
  • To scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc.*
  • To obtain patient authorization for medical records release (HIPAA compliance)*
  • To schedule necessary appointments after completion of patient visit*
  • To monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed*
  • To collect co-pays and patient balances*
  • To identify and accurately resolve minor patient billing complaints*
  • To assist with ordering, receiving and stocking of office supplies*
  • To maintain the cleanliness of our patient lobby*
  • To assist other Medical Receptionists and clinic colleagues*
  • Other duties as assigned.

Position Requirements:

  • Requires a High School diploma or equivalent
  • Requires a minimum of 2 years customer service or medical office experience
  • Requires intermediate computer competency including the ability to learn new programs quickly
  • Requires demonstrated ability to type at a rate of 45 wpm with minimal errors
  • Requires strong written and oral communication skills
  • Requires the use of sound judgement when making decisions concerning patients and staff.
  • Requires ability to manage multiple assignments under varying degrees of pressure (usually from deadlines).
  • Requires proven ability to work well in a team situation or any other role assigned
  • Requires complete professional and compassionate focus on patient care and customer service
  • Requires exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment

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