Installation Coordinator

Job DescriptionJob Description

Installation Coordinator

Renewal by Andersen - Cranford, NJ 

 

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are looking to expand our administrative team by filling a key role within the organization with an Installation Coordinator. All characteristics for this role will include, but are not limited to, the following: 

 

Primary Responsibilities:

- Maintain several spreadsheets, including but not limited to installation performance and Salesforce reporting.

- Work with our Field Operations Managers and installation teams regarding feedback on project performance.

- Responsible for project coordination and all administrative functions related to the entire installation process.

- Answer incoming calls from and make outbound calls to existing customers to keep them updated on their projects.

- Address customer concerns and work to resolve any issues they may be experiencing.   

 

Qualifications:-

- 2-3 years of experience in an administrative role

- Strong follow-up & customer service skills

- CRM software experience, Salesforce is a plus

- Experience using Microsoft Office products, specifically with Excel and Word

- High attention to detail

- Ability to problem solve independently

- High level written/verbal communication skills

- Previous Home Improvement industry experience is a plus

 

Compensation and Benefits:

- $18-25/hour plus monthly bonus incentive

- Full insurance package, including medical, dental, vision, and life

- 401(K) with company match

- Student tuition reimbursement program

- Employee perks program- PTO, paid holidays, and floating holidays

 

Schedule:

- Onsite in our Cranford office

- Monday-Friday; 8:00am-4:30pm

- Occasional Saturday overtime

 

DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Company DescriptionRenewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

We believe that investing in our team creates a positive and dynamic culture; when combined with the reliability of the Andersen brand, it creates the best customer experience in the window industry. Full-time employees are offered full benefits, including health, vision, dental insurance, and a 401(K) program.

By providing unlimited growth opportunities, our company continues to invest in our employees to strive to new success. With many exciting opportunities available, your new career path is within reachCompany DescriptionRenewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.\r
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We believe that investing in our team creates a positive and dynamic culture; when combined with the reliability of the Andersen brand, it creates the best customer experience in the window industry. Full-time employees are offered full benefits, including health, vision, dental insurance, and a 401(K) program. \r
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By providing unlimited growth opportunities, our company continues to invest in our employees to strive to new success. With many exciting opportunities available, your new career path is within reach

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