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Dining Room Supervisor

4 months ago

Cleveland, United States The Union Club Full time
Job DescriptionJob Description

The Dining Room Supervisor supervises the overall member and guest experience in the dining area while using a hands-on approach to ensure Union Club standards are upheld. Provides direction and guidance to food and beverage team members as needed.

Essential Duties and Responsibilities

  • Greets members and guests by name and with a smile
  • Carefully supervises service staff to help ensure proper service
  • Coordinate food service by communicating with the service staff and kitchen
  • Acts as the point of contact for members and guests during banquet functions
  • Inspects the condition of linen, silverware, menus, and other service items on a daily basis to insure the proper appearance
  • Delegates duties to the service staff and ensures they are completed such as side duties, room setups, etc.
  • Inspects dining facilities as a whole daily to ensure proper maintenance of equipment including chairs, tables, light bulbs, etc., and report any issues to management
  • Receives and helps to resolve member/guest complaints and problems
  • Audits the food and beverage checks for accuracy on a per-shift basis
  • Move, lift, carry, push, pull, and place objects weighing approximately 25 pounds or less
  • Must be able to work weekday mornings/evenings, weekends, and holidays as based on business levels
  • Order beverage product
  • Ensure work areas are clean and sanitized to commensurate with Health Department standards
  • Improve and maintain beverage sales and profitability.
  • Actively participate in menu engineering
  • Other duties as assigned

Minimum Qualifications

  • 2 years minimum experience in fine dining/restaurant management
  • Private club experience preferred
  • Wine Knowledge and certification enhances the value.

Competencies, Preferred Knowledge, Skills, and Abilities

  • Strong leadership and communication skills
  • Possess excellent knowledge of food and beverage items
  • Proficient in Microsoft Office and Point of Sales Systems

Physical Demands and Work Environment

· Remaining in a stationary position, often standing or sitting for prolonged periods and communicating with others to exchange information.

Position Type and Expected Hours of Work

· Hourly, Non-Exempt

· 40+ hours per week

Travel

· Must be able to float throughout the club as required

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Restaurant type:

  • Fine dining restaurant

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Weekend availability

Ability to commute/relocate:

  • Cleveland, OH 44115: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

Company DescriptionThe membership of the Union Club spans nearly 150 years and is studded with names of national and international importance: leaders of business, industry, philanthropy, religion, law, healthcare, technology, arts and culture, and government, including five U.S. Presidents.

Throughout the good times and bad, members saw themselves as stewards, responsible for preserving their cherished club so entwined in Cleveland’s history.

Our clubhouse stands as a true testament to the past, present, and future of the membership as well as to the commitment of excellence the Union Club of Cleveland has always portrayed.

Today, members enjoy dynamic programming and events, a strong and diverse membership, three restaurants each with distinct cuisine, executive fitness center, 10,000 square feet total of private meeting spaces, ten overnight guest rooms, and reciprocity at over 140 private clubs across the world.Company DescriptionThe membership of the Union Club spans nearly 150 years and is studded with names of national and international importance: leaders of business, industry, philanthropy, religion, law, healthcare, technology, arts and culture, and government, including five U.S. Presidents.\r
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Throughout the good times and bad, members saw themselves as stewards, responsible for preserving their cherished club so entwined in Cleveland’s history.\r
\r
Our clubhouse stands as a true testament to the past, present, and future of the membership as well as to the commitment of excellence the Union Club of Cleveland has always portrayed. \r
\r
Today, members enjoy dynamic programming and events, a strong and diverse membership, three restaurants each with distinct cuisine, executive fitness center, 10,000 square feet total of private meeting spaces, ten overnight guest rooms, and reciprocity at over 140 private clubs across the world.