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Client Relations Representative

2 months ago

Scottsdale, United States Randstad Full time
Job DescriptionJob Description

ARE YOU LOOKING FOR A GREAT CUSTOMER SERVICE POSITION, HELPING OTHERS, WHILE WORKING FROM THE COMFORT OF YOUR HOME? THESE POSITIONS PAY $23 PER HOUR APPLY NOW

Our client, one of the world's largest investment companies, is seeking Customer Support Specialists looking to further their career in the financial services industry. You will answer questions about investment products and services and be the voice of the company, working with each client to answer questions, resolve issues and initiate monetary transactions. Apply today to be a part of a team-oriented environment providing personalized solutions to help clients work toward their financial goals

What We Offer:

  • Starting Pay: $20 per hour (pay increase to $23 per hour after 2 months)
  • Training Schedule: Mon-Fri from 8:30am - 5pm (approx 4 weeks)
  • POST Training: Mon-Fri from 9:30am-6pm
  • WFH on Mondays and Fridays, Tuesday thru Thursday in office

Please Note: This is a hybrid role, combining WFH and office presence. You must reside within 25 miles of our Scottsdale, AZ office.

What you'll be doing:

  • Serve as the initial point of contact for clients.
  • Respond to requests for investment, fund, and account information.
  • Resolve general account issues.
  • Follow standardized processes to complete monetary and administrative transactions.
  • Document and report client feedback for process improvement efforts.
  • Use consultative approach to position products and services to clients.

This job is for you if you:

  • Have strong communication and relationship management skills
  • Excel in explaining complex information in ways that are easy to understand
  • Want to be part of a small team that’s motivated by helping others and serving the best interests of our investors
  • Like to work hard in a professional environment that stresses respect and teamwork
  • Demonstrate self-motivation and an overall drive to succeed
  • Are flexible and thrive in fast-paced work environments

Requirements:

  • High School Diploma
  • 2+ year customer service/business related experience, preferably in finance
  • Wired Internet - requires an internet speed test that meets 1Gbps download speed (1000mbps) and at least 30 Mbps upload speed
  • Great Problem Resolution and Time Management skills
  • Tech-Savvy

INTERESTED IN LEARNING MORE? APPLY NOW

FOR MORE IMMEDIATE CONSIDERATION, PLEASE EMAIL A CURRENT RESUME TO: alexandra.varela@randstadusa.com

Thanks for your interest in working with Randstad, the world's largest staffing company

Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about itCompany DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r
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We can’t wait to tell you all about it