Branch Office Coordinator
4 months ago
Growing Home Medical Equipment company seeking organized, motivated, and results driven individuals to add to our team as a Branch Office Coordinator in our Augusta, GA location.
In this role, you will be responsible for the following:
Answer calls from patients, physicians, caregivers, and case managers in a friendly, organized, and professional manner.
Address questions and concerns concisely and professionally, routing calls as needed to the appropriate staff for further assistance.
Monitor incoming faxes for new orders, communicate with referral sources upon fax receipt, route order to appropriate office for follow up.
Communicate information to team members in an organized, timely, and professional manner.
Complete follow up audits of referrals to ensure timely processing was completed.
Identify performance improvements for processes and present findings to management as requested.
The ideal candidate will possess the following:
Critical thinking and problem solving capabilities
Friendly, energetic demeanor; ability to communicate professionally both verbally and in writing
Ability to multitask and prioritize tasks based on level of urgency
Strong computer and phone skills
Background in medical office coordination and/or medical billing and coding
Bachelor’s degree preferred, or equivalent combination of education and experience
Job Type:
In office position, full time
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